Support » Plugin: Charitable - Donation Plugin » donation-receipt url issue

  • Resolved poivreetsel

    (@poivreetsel)


    Hi
    Hi have installed the plugin, it works well
    except for the donation-receipt
    the url is missing “/”
    after donation it redirect to
    example.comdonation-receipt/Number
    instead of
    example.com/donation-receipt/Number

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Eric Daams

    (@ericdaams)

    Hi @poivreetsel,

    So sorry you’re having problems with the donation receipt. Would you mind telling me how your permalinks are currently set up? You can check this under Settings > Permalinks.

    To work around this problem, could you try creating a custom donation receipt page? Here’s a guide to doing this:

    https://www.wpcharitable.com/documentation/customizing-the-donation-receipt-page/

    Cheers,
    Eric

    Hi
    As I am just builing my new sie, I have made a new full wordpress reinstall, and have added the plugin, which works well .
    ( the issue, was a “/” was missing in the URL both for automatic and custom receipt page )
    thanks for your quick response

    best

Viewing 2 replies - 1 through 2 (of 2 total)
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