Title: Donation confirmation issue
Last modified: October 3, 2019

---

# Donation confirmation issue

 *  Resolved [danichi](https://wordpress.org/support/users/danichi/)
 * (@danichi)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/donation-confirmation-issue/)
 * Hi,
 * We just tried out Give with default settings and found that after donation (we
   tried with credit card) the end-user gets to /donation-confirmation__trashed 
   with an Error 404 page showing. The donation itself is made and confirmation 
   via email is actually sent properly.
 * How to resolve this issue? (Can’t disclose link to page because of secrecy.)
 * With regards,
    Danichi

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Ben Meredith](https://wordpress.org/support/users/benmeredithgmailcom/)
 * (@benmeredithgmailcom)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/donation-confirmation-issue/#post-11993138)
 * Hi [@danichi](https://wordpress.org/support/users/danichi/),
 * It sounds like the Donation Confirmation page set at Donations > Settings > General
   has been trashed, and so any donation that goes through correctly is being sent
   to a confirmation page that doesn’t exist. Place the [give_receipt] shortcode
   on a page, and then set that page as the Donation Confirmation page, and save
   the settings, and you should be all set.
 * Have a great day!
 *  Thread Starter [danichi](https://wordpress.org/support/users/danichi/)
 * (@danichi)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/donation-confirmation-issue/#post-11993930)
 * Hi [@benmeredithgmailcom](https://wordpress.org/support/users/benmeredithgmailcom/),
 * Thank you for a quick reply! Hmm, I actually do see a Donation Confirmation page
   under WordPress pages. And under Donations > General > Success page, there are
   two Donation Confirmation options. Is this default? (Not sure, first time using
   Give.)
 * Hm, when I selected the other Donation Confirmation of the two, the first one
   disappeared. And then I got this result instead when donating (no longer successful
   donation it seems).
 * Notice: Trying to get property of non-object in /customers/9/e/0/nameofsite.com/
   httpd.www/wp-content/plugins/give/includes/gateways/stripe/includes/payment-methods/
   class-give-stripe-card.php on line 257 Notice: Trying to get property of non-
   object in /customers/9/e/0/nameofsite.com/httpd.www/wp-content/plugins/give/includes/
   gateways/stripe/includes/payment-methods/class-give-stripe-card.php on line 258
   Notice: Trying to get property of non-object in /customers/9/e/0/nameofsite.com/
   httpd.www/wp-content/plugins/give/includes/gateways/stripe/includes/payment-methods/
   class-give-stripe-card.php on line 261 Notice: Trying to get property of non-
   object in /customers/9/e/0/nameofsite.com/httpd.www/wp-content/plugins/give/includes/
   gateways/stripe/includes/payment-methods/class-give-stripe-card.php on line 262
   Notice: Trying to get property of non-object in /customers/9/e/0/nameofsite.com/
   httpd.www/wp-content/plugins/give/includes/gateways/stripe/includes/give-stripe-
   helpers.php on line 987 Warning: Cannot modify header information – headers already
   sent by (output started at /customers/9/e/0/nameofsite.com/httpd.www/wp-content/
   plugins/give/includes/gateways/stripe/includes/payment-methods/class-give-stripe-
   card.php:257) in /customers/9/e/0/nameofsite.com/httpd.www/wp-includes/pluggable.
   php on line 1251 Warning: Cannot modify header information – headers already 
   sent by (output started at /customers/9/e/0/nameofsite.com/httpd.www/wp-content/
   plugins/give/includes/gateways/stripe/includes/payment-methods/class-give-stripe-
   card.php:257) in /customers/9/e/0/nameofsite.com/httpd.www/wp-includes/pluggable.
   php on line 1254
 * Cheers,
    Danichi
    -  This reply was modified 6 years, 8 months ago by [danichi](https://wordpress.org/support/users/danichi/).
 *  Plugin Contributor [Ben Meredith](https://wordpress.org/support/users/benmeredithgmailcom/)
 * (@benmeredithgmailcom)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/donation-confirmation-issue/#post-12065609)
 * Following up here. Sorry for my slow response. Did you get this resolved?
 * My suspicion was that the page itself had been deleted, not that it was removed
   from the list on the GIveWP settings.
 * Navigate to the page in question in the Pages list, and confirm that it is there
   in the first place, and that it contains the `[give_receipt]` shortcode.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Donation confirmation issue’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/give/)
 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/give/reviews/)

## Tags

 * [confirmation](https://wordpress.org/support/topic-tag/confirmation/)

 * 3 replies
 * 2 participants
 * Last reply from: [Ben Meredith](https://wordpress.org/support/users/benmeredithgmailcom/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/donation-confirmation-issue/#post-12065609)
 * Status: resolved