Donation button disappeared

  • alexanderjcampbell

    (@alexanderjcampbell)


    2 years, 10 months ago

    I Spent a lot of time trying to get the GiveWP donation plugin installed. Then I checked the page recently and it was blank. I put up a link to our PayPal account, but you need an account to donate. What happened to our donation button?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Matheus Martins

    (@matheusfd)

    2 years, 10 months ago

    Hey @alexanderjcampbell,

    When I access your website, I cannot find a donation form that uses GiveWP. Were you able to install GiveWP? If not, did you get any errors? If you did, which errors?

    Looking forward to helping you get to the bottom of this!

    Thread Starter alexanderjcampbell

    (@alexanderjcampbell)

    2 years, 10 months ago

    Thank you for the response. Here is the page in question
    https://homes4thehomeless.org/donate/

    I set it up in December or January and the plugin was working as of March, but when I went to the page recently, the button was gone and I’m not seeing any easy way to reconnect it. I deactivated and reactivated the puglin but I was wondering if it was a trial and we reached the time limit.

    I set it up now with a direct link to our PayPal account, but you need a PayPal account to donate that way, whereas the GiveWP allowed people without a PayPal account to donate. Thank you for any feedback. ~ Alex

Viewing 2 replies - 1 through 2 (of 2 total)
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