Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Donate Button & Form not showing Live – Please Log in

  • Resolved bryanavey

    (@bryanavey)


    When the site is live, the donation form gives this message “Please log in in order to complete your donation.”
    I’ve disabled the setting for registering. when I’m logged in to WP in the back end, I preview the site and the button shows and all functions as it should…but not live.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Kevin Hoffman

    (@kevinwhoffman)

    Hi there, I just visited the donation page of your site as a logged-out user and confirmed that the form is displaying without a login requirement. I also entered test information, clicked “Donate Now,” and was directed to PayPal as expected.

    After testing, the form appears to be functioning correctly on my end, so I am marking as resolved. If you still need support, please reply with the exact steps taken to recreate the login notice and we will take another look.

    Thank you Kevin for checking. After posting this question, I spent an hour or so trying to figure it out…I decided to create a new donation form and replace the old one which was obviously not working (causing the issue mentioned previously). This worked. I appreciate your time and response. -Bryan

Viewing 2 replies - 1 through 2 (of 2 total)
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