Title: Domainname.com/protected
Last modified: August 22, 2016

---

# Domainname.com/protected

 *  Resolved [geothermalenergypro](https://wordpress.org/support/users/geothermalenergypro/)
 * (@geothermalenergypro)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/domainnamecomprotected/)
 * Hello-
 * This is probably a simple fix but I cant seem to figure it out. When I log out
   of my wordpress account and then try to visit my website [http://www.geothermalenergypro.com](http://www.geothermalenergypro.com)
   I get an error that says
 * “The page isn’t redirecting properly
    Mozilla has detected that the server is
   redirecting the request for this address in a way that will never complete. This
   problem can be caused by disabling or refusing to accept cookies.”
 * Additionally, the URL changes to geothermalenergypro.com/protected on the error
   screen.
 * I am new to WP and this is the first time I tried accessing my website when I
   was not logged in to WP. Any ideas on what I need to do? My pages are all set
   to public. Not sure what to do and most WP posts only deal with “password protect”
   which I dont think is the reason since the error site is not asking for a password.
   Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Alexander Gounder](https://wordpress.org/support/users/gounder/)
 * (@gounder)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/domainnamecomprotected/#post-5954047)
 * Did you activate some kind of plugin that restrict access to your site, because
   your site is current redirecting to domainname/protected and then back to domainname,
   hence creating a never ending loop.
 * if it’s a plugin then you can use the following method – [https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
 *  Thread Starter [geothermalenergypro](https://wordpress.org/support/users/geothermalenergypro/)
 * (@geothermalenergypro)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/domainnamecomprotected/#post-5954079)
 * Yeah, that’s it. It was a plugin I activated called Membership. I will have to
   ask the developer of the plugin why it is doing this. Thanks for the help and
   quick feedback.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Domainname.com/protected’ is closed to new replies.

## Tags

 * [energy](https://wordpress.org/support/topic-tag/energy/)
 * [pro](https://wordpress.org/support/topic-tag/pro/)
 * [protected](https://wordpress.org/support/topic-tag/protected/)
 * [url](https://wordpress.org/support/topic-tag/url/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [geothermalenergypro](https://wordpress.org/support/users/geothermalenergypro/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/domainnamecomprotected/#post-5954079)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics