domain site hacked 1&1 gave information. don't know how to fix (3 posts)

  1. lgbow
    Posted 4 years ago #

    This is what they said. Any suggestions on what to do? I am not computer literate to this level. How do I fix it?

    2. Consequences of the attack

    2.1 The code which was inserted into your files aims to sent Spam, to spread a
    virus or create malicious search results.

    2.2 This is the reason why a Google search for your domain may show the alert:
    "This site may harm your computer."

    2.3 We have disabled the infected files by setting their file permissions to
    '200'. Please note that parts of your sites are no longer accessible on the

    2.4 In order to prevent further malicious intrusion to your webspace, we have
    also disabled the file containing the security leak.

    3. How to reestablish the presence and security of your websites

    3.1 Upload a more secure version of the following modules of your software:

    - WordPress

    You will further information on


    3.1 Secure all security leaks in your scripts. We found possibly successful
    exploits through at least the following scripts:


    Note: In order to preserve the formatting of this file and make it easier to
    read, please open the files with MS WordPad.

    3.2 Replace the infected files necessary for your websites. If you
    have a backup, please scan it for malicious code before you upload it. In case
    you should not have a backup, we recommend to fully rebuild your websites with
    an updated software.

    3.3 Finally, make sure that the permissions of your files are correctly set to

  2. The Hack Repair Guy
    Posted 4 years ago #

    In simple terms it is very possible you forgot to update your WordPress and the old version or old plugin you forgot to update was used by hacker to hack your website.

    Alternately it's possible your FTP password was stolen through malware on your computer, and/or your FTP password was too simple or guessed.

    You may wish to start by asking your web host if they have a backup to recover from.

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