Title: Domain not resolved. Last modified: January 20, 2020 --- # Domain not resolved. * [cameronrosel](https://wordpress.org/support/users/cameronrosel/) * (@cameronrosel) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/) * The plugin strangely stopped working. I am now receiving the following error when I attempt to import products * Domain not resolved. Please enter correct domain and secret key that you set in Dropshipping and Fulfillment for AliExpress and WooCommerce plugin * Note that all the details are correct, and that I can see green ticks for both the domain and the key fields when using the chrome extension on Aliexpress. * Any ideas? Thanks - This topic was modified 6 years, 3 months ago by [cameronrosel](https://wordpress.org/support/users/cameronrosel/). Viewing 15 replies - 1 through 15 (of 39 total) 1 [2](https://wordpress.org/support/topic/domain-not-resolved/page/2/?output_format=md) [3](https://wordpress.org/support/topic/domain-not-resolved/page/3/?output_format=md) [→](https://wordpress.org/support/topic/domain-not-resolved/page/2/?output_format=md) * [smartmaxia](https://wordpress.org/support/users/smartmaxia/) * (@smartmaxia) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12345309) * Same problem.. 2 days.. I HAVE A lot of errors because of this plugin.. Rest api error, loopback error.. I tryed to resolve that with host support but we cant.. * [kimvt1991](https://wordpress.org/support/users/kimvt1991/) * (@kimvt1991) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12346511) * Hi, * In the latest update of this plugin and extension, product data is requested from your browser(via extension) instead of your server(via plugin) to reduce“ Can not retrieve data error”. * Therefore it currently sends html via rest api post request. Some servers have security rules which do not allow html content in request data and that’s why you will see the green tick for domain but still get “Domain not resolved…” message. * In this case, you can contact your host and tell them about this and they will help you out. Some other users have the same issue and they can fix this with the help of their host. * Best regards * [kimvt1991](https://wordpress.org/support/users/kimvt1991/) * (@kimvt1991) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12346803) * You can also try installing extension manually with this version [https://drive.google.com/open?id=1XiNZODwCtm1234wCtBfuA0-RStFFdHQD](https://drive.google.com/open?id=1XiNZODwCtm1234wCtBfuA0-RStFFdHQD) I modified it to send only necessary data, not html content so hopefully it will work with you. Best regards - This reply was modified 6 years, 3 months ago by [kimvt1991](https://wordpress.org/support/users/kimvt1991/). * [johnnyoni](https://wordpress.org/support/users/johnnyoni/) * (@johnnyoni) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12349515) * Still not working * [alaminclub](https://wordpress.org/support/users/alaminclub/) * (@alaminclub) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12351611) * The same problem I am having. How to get rid of it. Request to the author, please helps me too. Thank you. - This reply was modified 6 years, 3 months ago by [alaminclub](https://wordpress.org/support/users/alaminclub/). * Thread Starter [cameronrosel](https://wordpress.org/support/users/cameronrosel/) * (@cameronrosel) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12357059) * Hi, * I have tried all the recommended solutions, and still no luck. Is there anything else that I can try, or any updates coming to the plugin? * Thanks * [komaltariq](https://wordpress.org/support/users/komaltariq/) * (@komaltariq) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12357927) * I am also having a problem. They are showing that domain not resolved. Please enter correct domain and secret key that you set in Dropshipping and Fulfillment for AliExpress and WooCommerce plugin even after entering the right domain and key. Help me please. * [aaronbal](https://wordpress.org/support/users/aaronbal/) * (@aaronbal) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12374914) * I had the same issue, but after unistalling the plugin and the extension and reinstalling them it worked! Just use this extension and install it manually [https://drive.google.com/open?id=1XiNZODwCtm1234wCtBfuA0-RStFFdHQD](https://drive.google.com/open?id=1XiNZODwCtm1234wCtBfuA0-RStFFdHQD) its the same as the one posted 1 week ago. * [kimvt1991](https://wordpress.org/support/users/kimvt1991/) * (@kimvt1991) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12379651) * Hi all, * First i am sorry for late reply, our company is just back to work from a long national holiday. * Regarding the “domain not resolved” problem, because i can not know if you guys( who still get this problem) install the manual version correctly, i don’t know how to debug your problem. Therefore please wait for the next version 1.0.0.5 of the extension(it takes about 7 to 10 days to review, sometime sooner) and send me back your feedback. * **\*\*Note that**: you must remove all previous versions(including the version you installed from Chrome web store) before trying installing the version i sent you via the drive link [https://drive.google.com/open?id=1XiNZODwCtm1234wCtBfuA0-RStFFdHQD](https://drive.google.com/open?id=1XiNZODwCtm1234wCtBfuA0-RStFFdHQD) * And here’s the guide to install the extension manually [https://youtu.be/AZxnEFfEGfo?t=10](https://youtu.be/AZxnEFfEGfo?t=10) * Thank you all and best regards * Thread Starter [cameronrosel](https://wordpress.org/support/users/cameronrosel/) * (@cameronrosel) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12400160) * Hi there – is this being addressed? is the root cause known as yet? I have deleted and re-installed as per instructions and still get the same issue - This reply was modified 6 years, 3 months ago by [cameronrosel](https://wordpress.org/support/users/cameronrosel/). * [kimvt1991](https://wordpress.org/support/users/kimvt1991/) * (@kimvt1991) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12400171) * Hi [@cameronrosel](https://wordpress.org/support/users/cameronrosel/), Please enable plugin and send your domain and key to [support@villatheme.com](https://wordpress.org/support/topic/domain-not-resolved/support@villatheme.com?output_format=md). I will try importing some products from my browser to see if i can debug your problem. * [kitchenconquered](https://wordpress.org/support/users/kitchenconquered/) * (@kitchenconquered) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12438635) * Hi, * I am having the same issue (Domain not resolved. Please enter correct domain and secret key that you set in Dropshipping and Fulfillment for AliExpress and WooCommerce plugin) * Here is what I have done… * deactivated and uninstalled plugin removed extension from chrome * installed plugin and activated downloaded chrome extension from google drive you posted above unzipped file uploaded unpacked file to chrome in developer mode opened aliexpress in chrome opened chrome extension and filled in website and secret key * Still getting the same error. * Any other suggestions? Because I really do like this plugin and would love to use it. * Thanks. * [kimvt1991](https://wordpress.org/support/users/kimvt1991/) * (@kimvt1991) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12438772) * Hi [@kitchenconquered](https://wordpress.org/support/users/kitchenconquered/), Do you use any security plugins? Such as Cerber Security, Antispam & Malware Scan…? Those security plugins have options to disable REST API, block requests from unknown source… * [kitchenconquered](https://wordpress.org/support/users/kitchenconquered/) * (@kitchenconquered) * [6 years, 3 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12440631) * [@kimvt1991](https://wordpress.org/support/users/kimvt1991/), * Good catch on the security plugin. * Turns out this plugin is NOT compatible with Wordfence. * However, if I deactivate the Wordfence plugin, I can use the chrome extension just fine. * Seems to be working… I’ll update if I notice anything else. * Thanks. * [kimvt1991](https://wordpress.org/support/users/kimvt1991/) * (@kimvt1991) * [6 years, 2 months ago](https://wordpress.org/support/topic/domain-not-resolved/#post-12443681) * Hi [@kitchenconquered](https://wordpress.org/support/users/kitchenconquered/), * Thank you for your information. * You can check the Wordfence docs if there’s any function to exclude specific requests from this plugin, or/and exclude request from your IP because requests are made from your browser, they are from your IP. * This way you can still use our plugin without deactivating Wordfence plugin. * Best regards Viewing 15 replies - 1 through 15 (of 39 total) 1 [2](https://wordpress.org/support/topic/domain-not-resolved/page/2/?output_format=md) [3](https://wordpress.org/support/topic/domain-not-resolved/page/3/?output_format=md) [→](https://wordpress.org/support/topic/domain-not-resolved/page/2/?output_format=md) The topic ‘Domain not resolved.’ is closed to new replies. * ![](https://ps.w.org/woo-alidropship/assets/icon-128x128.gif?rev=3080898) * [ALD - Dropshipping and Fulfillment for AliExpress and WooCommerce](https://wordpress.org/plugins/woo-alidropship/) * [Support Threads](https://wordpress.org/support/plugin/woo-alidropship/) * [Active Topics](https://wordpress.org/support/plugin/woo-alidropship/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-alidropship/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-alidropship/reviews/) * 39 replies * 12 participants * Last reply from: [waynmeyer](https://wordpress.org/support/users/waynmeyer/) * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/domain-not-resolved/page/3/#post-12950896) * Status: not resolved