Support » Plugin: Contact Form by WPForms - Drag & Drop Form Builder for WordPress » Domain name has dashes in it and emails aren’t being delivered…

  • Resolved VERYA Inc.


    I discovered a MAJOR issue with the plugin (Lite and Pro). I tested with multiple domains (3) / multiple hosts (3) before confirming this is an issue.

    My domain name has dashes (-) in it and I am not receiving emails sent through WPForms (so I’m guessing it might be a parsing issue when it sends).

    When the “Send to” email address has dashes (-) in it, I don’t get the email. When I change to another “Send to” email address without dashes (-) in it, it’s working fine.

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  • Plugin Support Prashant Rai


    Hello @veryaca,

    We’d be happy to help!

    It seems that you may be using the paid version of WPForms. When you have a chance, could you please drop us a line through our contact page?

    From there, our support team will be able to take a closer look at your request.


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