Support » Plugin: Email Template Designer - WP HTML Mail » Domain Name Breaking Causing Spam Issues

Domain Name Breaking Causing Spam Issues

  • Resolved coralcreative

    (@coralcreative)


    1 year, 11 months ago

    Hi Support, I am getting a broken domain URL in the header of my emails and it’s causing spam issues. The domain is http://www.freejobs.com.au but as you can see below when it breaks and becomes www . freejobs . co

    It does not occur all the time, just on some occasions (maybe every few days). We have gone over the code and cannot see an issue anywhere? Could you please assist?

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    hidden@msn.com
    host outbound.mailspamprotection.com [35.238.96.225]
    SMTP error from remote mail server after end of data:
    550 A URL in this email (www . freejobs . co) is listed on https://spamrl.com/. Please resolve and retry
    Reporting-MTA: dns; c106182.sgvps.net

    Action: failed
    Final-Recipient: rfc822;hidden@msn.com
    Status: 5.0.0
    Remote-MTA: dns; outbound.mailspamprotection.com
    Diagnostic-Code: smtp; 550 A URL in this email (www . freejobs . co) is listed on https://spamrl.com/. Please resolve and retry

    From: Free Jobs <info@freejobs.com.au>
    Subject: [Free Jobs] Login Details
    Date: 9 October 2021 at 10:02:37 am AEDT
    To: hidden@msn.com
    Reply-To: Free Jobs <info@freejobs.com.au>

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Julian

    (@juliangk)

    1 year, 11 months ago

    Hello @coralcreative,

    we have never before had this error occur. What kind of mail server are you using? Have you set a custom sender? Do you use any other plugins related to e-mails?
    Have you tried using a SMTP plugin such as “Postman”?

    Best regards
    Julian

    Thread Starter coralcreative

    (@coralcreative)

    1 year, 11 months ago

    Hi Julian, I am using Easy WP SMTP plugin connected to my email SMTP and I have checked all its settings as well and there are no issues? Any other suggestions?

    Thread Starter coralcreative

    (@coralcreative)

    1 year, 11 months ago

    CLIENT -> SERVER: EHLO http://www.freejobs.com.au
    CLIENT -> SERVER: AUTH LOGIN
    CLIENT -> SERVER: [credentials hidden]CLIENT -> SERVER: [credentials hidden]CLIENT -> SERVER: MAIL FROM:<info@freejobs.com.au>
    CLIENT -> SERVER: RCPT TO:<hello@coralcreative.com.au>
    CLIENT -> SERVER: DATA
    CLIENT -> SERVER: Date: Mon, 11 Oct 2021 23:31:06 +0000
    CLIENT -> SERVER: To: hello@coralcreative.com.au
    CLIENT -> SERVER: From: Free Jobs – Australia’s Freedom Job Network <info@freejobs.com.au>
    CLIENT -> SERVER: Reply-To: Free Jobs – Australia’s Freedom Job Network <info@freejobs.com.au>
    CLIENT -> SERVER: Subject: Check email
    CLIENT -> SERVER: Message-ID: <SEmn6a43oCmzTf8XGuNEr7bTLhc7juH6CDz3KCwo@www.freejobs.com.au>
    CLIENT -> SERVER: X-Mailer: PHPMailer 6.5.0 (https://github.com/PHPMailer/PHPMailer)
    CLIENT -> SERVER: MIME-Version: 1.0
    CLIENT -> SERVER: Content-Type: text/plain; charset=UTF-8
    CLIENT -> SERVER:
    CLIENT -> SERVER: This is a test email
    CLIENT -> SERVER:
    CLIENT -> SERVER: .
    CLIENT -> SERVER: QUIT

    Plugin Support Julian

    (@juliangk)

    1 year, 11 months ago

    Hello @coralcreative,

    we have had some reports with issues concerning Easy WP SMTP, but not what you described here.

    Could you maybe try the plugin “Postman“, then go to the advanced tab, activate test mode (caution, will redirect all e-mails) and also activate debug mode, this will also send a txt file with information related to the e-mail sent.

    If the error occurs again, you can then send us the debug file to support@codemiq.com.

    Best regards
    Julian

    Plugin Support Julian

    (@juliangk)

    1 year, 11 months ago

    As you have found the cause of the issue, which is the plugin “WooCommerce Advanced Notifications”, I will mark this thread as resolved.

    Best regards
    Julian

    Thread Starter coralcreative

    (@coralcreative)

    1 year, 11 months ago

    Hi Julian, sorry you must be replying to the wrong thread. I do not have WooCommerce Advanced Notifications. I uninstalled your plugin and replaced it with another Email Template PLugin to test and it’s working fine at present. Thanks for your help, appreciate it.

    Plugin Support Julian

    (@juliangk)

    1 year, 11 months ago

    Hello @coralcreative,

    I’m sorry, I must have related this thread to the wrong e-mail that we have received regarding Advanced Notifications.

    Without actually having access to the site, the only other thing that comes to mind in relation to our plugin is to check if all sender addresses are set correctly.
    I regret that I couldn’t be of more help.

    Best regards
    Julian

Viewing 7 replies - 1 through 7 (of 7 total)
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