Well, a host lookup shows that the CNAME is in place, as the IP#s are the same. There are a lot of factors that can cause domain mapping to fail. We need more information, so that we can see what is and what isn’t set correctly.
Can you post your .htaccess file?
How is your WP install set up? (where is it in the directory tree?)
Is it a sub-domain or sub-directory install?
When I set mine up ages ago in WPMu, I got nowhere until I set the domain for the sub-site in the backend of the sub-site itself, under Tools > Domain Mapping. If this isn’t set, there is no redirection path that WP can follow to point requests to the proper location.
This line in the Super Admin Domain Mapping screen just seems to go around in circles and I get a headache every revolution:
If you prefer the use of a CNAME record, you can set the domain here. This domain must be configured with an A record or ANAME pointing at an IP address. Visitors may experience problems if it is a CNAME of another domain.
… so it’s no wonder that people have trouble setting this up. The use of ambiguous inclusive words like “This domain” (which domain are we talking about?) just makes it almost certain that half of the individuals trying to do this will read it not as the author intended.
I use an A RECORD that points to the WP install IP# for all of my Multisite blogs and sidestep the CNAME conundrum entirely. Might want to try that but be sure to delete the CNAME first. It’ll take some amount of time for the change to propagate through DNS.
It’s got nothing to do with CNAMES.
Addon domain: deborahcasale.com (using CNAME)
Going to deborahcasale.com in a browser shows just the directory contents..
Your add-on domain directory *must* be the same one as where your WordPress install is. It cannot be a new folder on the server.
that is exactly your problem. 🙂
Delete it, recreate it and change the root folder to just public_html (or wherever your wp install is that has the network enabled).
The domains you;re mapping – wheterh parked or an add-on always have to be directed to the wordpress install.
Andrea, a thousand thank yous!! I knew it was something that was SO obvious.. after looking it over so much the words all blended together. Seriously, a huge thank you!!