Title: Domain Key issue.
Last modified: November 15, 2021

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# Domain Key issue.

 *  Resolved [Chainsaw Tools](https://wordpress.org/support/users/mspro79/)
 * (@mspro79)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/domain-key-issue-3/)
 * Hi. I take Domain Key problem message.
    ”
 *     ```
       Notice:
       There was a problem with retrieving your Domain Key. Please click the Waiting for Refresh button to retry.
   
       There are two reasons why we might not be able to communicate with your domain::
   
       1) The POST callback to https://www.bmwdasauto.com/wp-json/litespeed/v1/token failed.
   
       2) Our Current Online Server IPs was not whitelisted.
   
       Please verify that your other plugins are not blocking REST API calls, whitelist our server IPs, or contact your server admin for assistance.:
       ```
   
 * ”
    How can I fix it?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdomain-key-issue-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [tenkstars](https://wordpress.org/support/users/tenkstars/)
 * (@tenkstars)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/domain-key-issue-3/#post-15071270)
 * Hi,
 * The message is self explanatory. You need to check and make sure the REST API
   is enabled and all of our online server IPs are whitelisted on your origin server.
   Here’s a list of the current IPs: [https://quic.cloud/ips](https://quic.cloud/ips)
   You also need to see if you’re using any security plugin such as WordFence. If
   so, you need to temporarily disable it. On our side, I see this error message“
   OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to [http://www.bmwdasauto.com:443&#8221](http://www.bmwdasauto.com:443&#8221);
   in addition to what you see. Anyway, the problem is that the callback by our 
   online server to your server is being blocked.
 * Regards.
 *  Thread Starter [Chainsaw Tools](https://wordpress.org/support/users/mspro79/)
 * (@mspro79)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/domain-key-issue-3/#post-15074343)
 * I am using WP Cerber security. Rest.API was disabled from this plugin. So I fixed
   the problem. Thanks for your help [@tenkstars](https://wordpress.org/support/users/tenkstars/)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Domain Key issue.’ is closed to new replies.

 * ![](https://ps.w.org/litespeed-cache/assets/icon-256x256.png?rev=2554181)
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 * 2 replies
 * 2 participants
 * Last reply from: [Chainsaw Tools](https://wordpress.org/support/users/mspro79/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/domain-key-issue-3/#post-15074343)
 * Status: resolved