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StageShow - Theatre Ticket Sales Plugin
[resolved] Dollar Sign in Emails is ASCII (5 posts)

  1. Brian
    Member
    Posted 2 years ago #

    Hi Malcolm, we're using v2.0.5 of StageShow, and it works great, except the confirmation emails are coming out with the price paid showing the dollar sign as $.

    Payment:
    Total: $48.00

    Thoughts?

    http://wordpress.org/extend/plugins/stageshow/

  2. Brian
    Member
    Posted 2 years ago #

    Hah, the forum knows what those characters are, and converted it to a dollar sign -- twice. Let's see... can't upload an image, let's see if this works. If not, the output is ampersand-pound-three-six-semicolon

    Payment:
    Total: $48.00
  3. Brian
    Member
    Posted 2 years ago #

    One more quick update, and then I've exhausted my limited capabilities: in settings, I unchecked the option to include currency symbol in box office output. That removes the dollar sign everywhere, including on the email... which is perhaps okay for now.

    Still, if there's a better solution, I'd love to hear it.

  4. Malcolm
    Member
    Plugin Author

    Posted 2 years ago #

    The ampersand-pound sequence is the correct HTML code for the dollar sign, and well behaved email clients that interpret HTML should display it correctly (which is why the code is converted to a dollar sign on this forum). So for HTML format emails I think that the code is correct. If you are looking at HTML format emails, could this be a problem with your email client?

    HTML format emails include a text only version as well. It does look as though there is a problem here. The HTML dollar code is still present so this could be your problem, if you are looking at text only format emails. My EMail Client (Thunderbird) still shows this correctly even in text format mode, but I have found at least one other email client that shows the problem you have described.

    I sort out a fix, and put it in the next release.

  5. Malcolm
    Member
    Plugin Author

    Posted 2 years ago #

    I've changed the text emails so that they use the correct currency character where one is available in ASCII, or the three letter currency code where an ASCII code is not available.

    This will be released soon.

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