Title: Doesn't work with WPML?
Last modified: August 21, 2016

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# Doesn't work with WPML?

 *  Resolved [Hassan](https://wordpress.org/support/users/hassanhamm/)
 * (@hassanhamm)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/)
 * I have WPML installed and I am using UTCW but it only shows the English terms
   on the English site. If I switch the site to the other language (Arabic in my
   case) the widget show no terms at all, neither Arabic nor English.
 * The default WordPress tag cloud works fine though.
 * [http://wordpress.org/plugins/ultimate-tag-cloud-widget/](http://wordpress.org/plugins/ultimate-tag-cloud-widget/)

Viewing 15 replies - 1 through 15 (of 16 total)

1 [2](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/page/2/?output_format=md)
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 *  Plugin Author [Rickard Andersson](https://wordpress.org/support/users/exz/)
 * (@exz)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984932)
 * Could you please enable Debug in the Advanced tab and send me the URL of your
   site?
 *  Thread Starter [Hassan](https://wordpress.org/support/users/hassanhamm/)
 * (@hassanhamm)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984933)
 * The site is local.
 * I just realized that on the default language of the site, the widget shows terms
   of both languages, i.e. original terms and their translations together in the
   tag cloud. However, when switching to another language (not default) the cloud
   is empty (no terms).
 * Do you have a copy of WPML? Can you test this?
 * I’ve enabled Debug output, but it did not show anything.
 *  Plugin Author [Rickard Andersson](https://wordpress.org/support/users/exz/)
 * (@exz)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984956)
 * I tested it locally when developing the feature and it worked for me, I’ve had
   other people report problems as well so there seems to be something going on.
 * The debug output will not show anything publicly, if you view the page source
   you will se a large HTML comment starting with `<!-- Ultimate Tag Cloud debug
   output` or something like that. That is the debug information which I’m interested
   in.
 *  Thread Starter [Hassan](https://wordpress.org/support/users/hassanhamm/)
 * (@hassanhamm)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984958)
 * Oh, I was thinking it would output something on the page.
 * So, I just looked at the page source, and that’s a whole lot of debug data in
   there! I’ve also noticed that some sensitive data (such as database user and 
   password) are included in that output. Why?!
 *  Plugin Author [Rickard Andersson](https://wordpress.org/support/users/exz/)
 * (@exz)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984961)
 * The plugin is constructed never to reveal such information, I will investigate
   this immediately.
 *  Plugin Author [Rickard Andersson](https://wordpress.org/support/users/exz/)
 * (@exz)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984962)
 * Version 2.3.1 has just been released fixing this issue, thank you for reporting
   it.
 *  Thread Starter [Hassan](https://wordpress.org/support/users/hassanhamm/)
 * (@hassanhamm)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984968)
 * Thanks Rickard for your quick reaction.
 * The WPML issue is still there. Did you test it with WPML?
 *  [Jonathon](https://wordpress.org/support/users/nerogun/)
 * (@nerogun)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984982)
 * I am using 2.3.1 and am also experiencing this issue. I really need to deliver
   this website to our client.
 * Please take another look Rickard. It would be much appreciated.
 *  Plugin Author [Rickard Andersson](https://wordpress.org/support/users/exz/)
 * (@exz)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984986)
 * I just tested the WPML integration again and it’s still working for me, here 
   are some screenshots showing the feature working for me:
 * [https://www.wuala.com/rickard/Shared/Screen%20Shot%202013-08-26%20at%209.23.19%20PM.png/?key=V7BxCyWxeq6J](https://www.wuala.com/rickard/Shared/Screen%20Shot%202013-08-26%20at%209.23.19%20PM.png/?key=V7BxCyWxeq6J)
   
   [https://www.wuala.com/rickard/Shared/Screen%20Shot%202013-08-26%20at%209.23.26%20PM.png/?key=V7BxCyWxeq6J](https://www.wuala.com/rickard/Shared/Screen%20Shot%202013-08-26%20at%209.23.26%20PM.png/?key=V7BxCyWxeq6J)
 * I’ve got my tags translated into two languages:
 * [https://www.wuala.com/rickard/Shared/Screen%20Shot%202013-08-26%20at%209.24.02%20PM.png/?key=V7BxCyWxeq6J](https://www.wuala.com/rickard/Shared/Screen%20Shot%202013-08-26%20at%209.24.02%20PM.png/?key=V7BxCyWxeq6J)
 * Just tested with WPML 2.9.2 and it’s still working. Previous version was 2.7.
   x and that was working as well before I upgraded.
 * Is there any possibility of you giving me some way to debug this on your site?
   Or maybe providing more information about your installation to be able to debug
   this further. If you could post or e-mail me the debug output (explained above)
   that would be really helpful.
 * You can reach me at rickard @ 0x539.se
 *  Thread Starter [Hassan](https://wordpress.org/support/users/hassanhamm/)
 * (@hassanhamm)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984987)
 * I think I’ve figured what’s happening here. The issue appears to be with custom
   post types and custom taxonomies.
 * Using the widget to display a tag cloud for the standard WordPress posts with
   the standard tag taxonomy works fine. However, issues arise when trying to display
   custom taxonomy terms assigned to custom post types. Or, at least that’s what’s
   happening with me.
 * I bet [@nerogun](https://wordpress.org/support/users/nerogun/) above is also 
   trying to display a tag cloud for a custom taxonomy.
 *  Plugin Author [Rickard Andersson](https://wordpress.org/support/users/exz/)
 * (@exz)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984988)
 * Thank you for your feedback. I will test WPML with custom taxonomies tomorrow,
   don’t have time to dig into that now.
 *  Thread Starter [Hassan](https://wordpress.org/support/users/hassanhamm/)
 * (@hassanhamm)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984989)
 * No rush, this is free software.. heh 🙂
 *  Plugin Author [Rickard Andersson](https://wordpress.org/support/users/exz/)
 * (@exz)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984991)
 * Found the issue now, apparently custom taxonomies is handled in a different way
   from regular tags and categories.
 * Will include the fix in 2.4 which I will release shortly.
 * Thank you for your help in debugging this.
 *  Plugin Author [Rickard Andersson](https://wordpress.org/support/users/exz/)
 * (@exz)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984992)
 * Just pushed 2.4 beta2, if you would like to try it with the WPML fix you can 
   find it here: [http://downloads.wordpress.org/plugin/ultimate-tag-cloud-widget.2.4-beta2.zip](http://downloads.wordpress.org/plugin/ultimate-tag-cloud-widget.2.4-beta2.zip)
 * I think I’ll release 2.4 tomorrow evening if no issues are reported with the 
   beta.
 *  Thread Starter [Hassan](https://wordpress.org/support/users/hassanhamm/)
 * (@hassanhamm)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/#post-3984993)
 * Yep, I can confirm the fix is working in the beta. You may now release v2.4, 
   sir.

Viewing 15 replies - 1 through 15 (of 16 total)

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## Tags

 * [bilingual](https://wordpress.org/support/topic-tag/bilingual/)

 * 16 replies
 * 3 participants
 * Last reply from: [Rickard Andersson](https://wordpress.org/support/users/exz/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/doesnt-work-with-wpml-3/page/2/#post-3984996)
 * Status: resolved