Title: Doesn't work with Jetpack carousel Last modified: August 30, 2016 --- # Doesn't work with Jetpack carousel * Resolved [Smevans21](https://wordpress.org/support/users/smevans21/) * (@smevans21) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/) * Updated to latest and now my Jetpack carousel does not work. Running 4.4 wordpress. Enhanced Media Library: 2.1.2 Theme: Blink Site: Outdoorsociety.com Disabled other plugins to see if they were causing issue. * [https://wordpress.org/plugins/enhanced-media-library/](https://wordpress.org/plugins/enhanced-media-library/) Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/page/2/?output_format=md) [→](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/page/2/?output_format=md) * Thread Starter [Smevans21](https://wordpress.org/support/users/smevans21/) * (@smevans21) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6855872) * Some details: Wordpress 4.4 Theme Blink Plugin: 2.1.2 version Site: OutdoorSociety. com * Deactivated the majority of my other plugins to determine if any of them were at fault. Issue still occurring. * Plugin Author [webbistro](https://wordpress.org/support/users/webbistro/) * (@webbistro) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6855911) * Hello [@smevans21](https://wordpress.org/support/users/smevans21/), * Hmm, I believe that I just fixed that issue in v2.1.2 * (1) What is your PHP version? (2) Please log in as administrator and check if you can see a message like “Jetpack’s Carousel has been disabled, because another plugin or your theme is overriding the [gallery] shortcode.” above the gallery. * Thank you! -Nadia * Thread Starter [Smevans21](https://wordpress.org/support/users/smevans21/) * (@smevans21) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6855956) * Server version: 5.5.43 I do not see any messages about it being disabled but when I deactivate Enhanced Media Library, Jetpack Carousel works fine. * [brianharper](https://wordpress.org/support/users/brianharper/) * (@brianharper) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6855962) * I have exactly the same problem. Updated Enhanced Media Library this morning and now none of my Jetpack tiled galleries are working. * I’m running WP 4.3.1. Enhanced Media Library 2.1.2 * I have about 375 pages where this isn’t working. Here’s an example: [http://artaxis.org/jeni-hansen-gard/](http://artaxis.org/jeni-hansen-gard/) * Please let me know if there is a fix for this. That site gets quite a bit of traffic, so I’m looking to find a fix soon. * Thanks for your help. * Brian Harper * Plugin Author [webbistro](https://wordpress.org/support/users/webbistro/) * (@webbistro) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6855967) * [@smevans21](https://wordpress.org/support/users/smevans21/) – thank you for information! The fix will be available in a few hours. * Hi Brian – please downgrade to v2.0.4.8 if it’s too critical for you until the v2.1.3 is launched. * Sorry for the inconvenience, guys! * -Nadia * [brianharper](https://wordpress.org/support/users/brianharper/) * (@brianharper) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6855968) * Awesome. You rock Nadia. Thanks so much! * I downgraded for now (and the tiling is back). Will wait for the update and install whenever it’s ready. Thanks so much for your help!! * Brian * Thread Starter [Smevans21](https://wordpress.org/support/users/smevans21/) * (@smevans21) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6855969) * Yes thank you for the quick response! * Plugin Author [webbistro](https://wordpress.org/support/users/webbistro/) * (@webbistro) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6856009) * I believe it’s fixed in v2.1.3 Please confirm, guys! * Thread Starter [Smevans21](https://wordpress.org/support/users/smevans21/) * (@smevans21) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6856016) * It still seems to be having the issue. I deactivated again and the carousel works fine. Reactivated and everything is separated. * [brianharper](https://wordpress.org/support/users/brianharper/) * (@brianharper) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6856034) * Same thing for me, too. That version didn’t work – did the same thing the previous version did. When I rollback to v2.0.4.8, everything is fine again. * Keep trying though! I love this plugin, so I’m looking forward to the fix! * Thank you! * Brian * Plugin Author [webbistro](https://wordpress.org/support/users/webbistro/) * (@webbistro) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6856036) * Hello, * Unfortunately, I can’t reproduce the issue with the EML 2.1.3, Jetpack 3.8.1 and WordPress 4.4 * I need access to the particular installation with that issue. The one who doesn’t mind to provide it please contact me at wpuxsolutions [at] gmail [dot] com * Thanks! * -Nadia * Plugin Author [webbistro](https://wordpress.org/support/users/webbistro/) * (@webbistro) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6856043) * Hi there, * Thanks to Smevans21! We have figured out that it was not Jetpack Carousel in his case, but Jetpack Tiled Galleries. Brian, sorry, I re-read your first post I now see that you mentioned Tiled Galleries, but I missed this. * The plugin can be compatible with it but this will require using additional hook in your theme functions.php * I am now testing and improving the solution. I’ll let you know when it’s ready here. * -Nadia * [brianharper](https://wordpress.org/support/users/brianharper/) * (@brianharper) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6856045) * Thanks so much Nadia. I appreciate your help with this! * Would be awesome to have fix without adding the functions file, but I understand if it has to be that way. * No worries about passing over the reference about the tiling .. probably should have made that clearer in the first place! * Anyway, thanks so much! * brian * Plugin Author [webbistro](https://wordpress.org/support/users/webbistro/) * (@webbistro) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6856046) * Brian, * The problem is that many plugins override the same gallery shortcode function which parameters don’t have any separation of attachment query parameters and HTML layout parameters. * EML needs to override attachment query and nothing more. Jetpack needs to override HTML, but we have only one hook to do it. It’s not a problem with EML and Jetpack only. Every plugin that needs to override gallery HTML should override the query as well. * To solve this I separated query and HTML in EML’s code and added a hook that allows any other plugin to override HTML only. Now to be compatible with others by default (like you ask) I have to add code snippets from various 3rd-party plugins to EMLs code. It definitely would be a bad solution, and I don’t have time for monitoring their changes to update my code. So, I will allow others to hook into EML easily. For some popular plugins I will add examples of code snippets. Then I’ll think about suggestions for WP core… * -Nadia * [brianharper](https://wordpress.org/support/users/brianharper/) * (@brianharper) * [10 years, 4 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/#post-6856065) * Thanks so much for the explanation Nadia. This is why you’re a plugin author and I’m just someone that needs help 🙂 * Thanks again! * brian Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/page/2/?output_format=md) [→](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/page/2/?output_format=md) The topic ‘Doesn't work with Jetpack carousel’ is closed to new replies. * ![](https://ps.w.org/enhanced-media-library/assets/icon-256x256.png?rev=980107) * [Enhanced Media Library](https://wordpress.org/plugins/enhanced-media-library/) * [Frequently Asked Questions](https://wordpress.org/plugins/enhanced-media-library/#faq) * [Support Threads](https://wordpress.org/support/plugin/enhanced-media-library/) * [Active Topics](https://wordpress.org/support/plugin/enhanced-media-library/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/enhanced-media-library/unresolved/) * [Reviews](https://wordpress.org/support/plugin/enhanced-media-library/reviews/) * 20 replies * 4 participants * Last reply from: [webbistro](https://wordpress.org/support/users/webbistro/) * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/doesnt-work-with-jetpack-carousel/page/2/#post-6856134) * Status: resolved