Hi @qabd,
Thank you for your reporting,
I checked the demo site of our plugin but there is no issue as you mentioned. You can check demo sites in the below link.
https://demo.wpclever.net/wpcuv/?utm_source=content&utm_medium=wpcuv&utm_campaign=wporg
There might be an incompatibility with your theme and other plugins
In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.
– Create a full backup of your site and keep it in a safe place.
– Updates all active plugins on your site to the latest versions, and so do WooCommerce and WordPress.
– Switch the theme on your site to the WPClever theme.
– Deactivate all other plugins, except for WooCommerce & our plugin.
– Check the front-end behavior.
Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site that has caused this, you can find that out by deactivating plugins one by one to find the culprit.
If you have any issues relating to our plugin, pls feel free to submit a ticket in our support forum. We’re willing to help you ASAP.
Best regards,
Hi @qabd,
Can you provide us with the product link showing the issue for us to check and help you?
Regards,