Support » Plugin: Shield Security: Protection with Smarter Automation » Doesn’t work out of the box

  • Alex Pravdin

    (@alexpravdin)


    The plugin doesn’t work out of the box on my multisite WP installation

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Paul

    (@paultgoodchild)

    For any prospective clients reading this “review”, please understand that Shield does work out-of-the-box on Multisites.

    This statement does not follow any attempt whatsoever by the reviewer to seek support from us on any matter. This user has left 5 WordPress.org reviews, all of them being rated 1-star.

    It always amazes us how people feel they add any value to the community with “reviews” such as this. We recommend everyone read the article on why and how to leave reviews here.

    All the best.

    Alex Pravdin

    (@alexpravdin)

    As a regular user, if it works, I use it. If it doesn’t – I’m angry and write negative reviews. I will not google for any “rules of leaving reviews”.

    In my installation, it doesn’t work. Instead of trying to get additional information you’re blaming me that I do something wrong. I’m not obliged to do anything for you! If blaming is the best of customer support you can provide, I will never try your plugin again.

    BTW, you’re right, I should add positive reviews for plugins that I use with pleasure.

    Plugin Author Paul

    (@paultgoodchild)

    No problem whatsoever, Alex.

    All the best.

    Alex Pravdin

    (@alexpravdin)

    If an angry user is not a problem for you… I guess prospective users will value that.

    @alexpravdin

    This is just me, but when something doesn’t work and everyone is praising it, I try to go the extra mile just to be sure that isn’t me the one that is wrong.

    And even when everything else fails, I always try to remember: this is free. Developers are giving us their time and work, for free.

    Yes, there are shitty plugins. This is *not* one of them.

Viewing 5 replies - 1 through 5 (of 5 total)
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