Title: Doesn't work on Website
Last modified: August 30, 2016

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# Doesn't work on Website

 *  Resolved [logkz](https://wordpress.org/support/users/logkz/)
 * (@logkz)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/doesnt-work-on-website/)
 * Hi, after I login using THeme My Login, it only displays a white page? Can you
   help me on this? Thanks. I looked at the old posts, and there is no answer
 * [https://wordpress.org/plugins/google-authenticator-per-user-prompt/](https://wordpress.org/plugins/google-authenticator-per-user-prompt/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Ian Dunn](https://wordpress.org/support/users/iandunn/)
 * (@iandunn)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/doesnt-work-on-website/#post-6189060)
 * There was a conflict with that plugin, because it moves the login process outside
   of `wp-login.php`, so a few functions that GAPUP uses were no longer available.
   That’s fixed in [r1172900](http://plugins.trac.wordpress.org/changeset/1172900).
 * To get the fix, you should upgrade to the latest development version by manually
   installing [the zip file](https://downloads.wordpress.org/plugin/google-authenticator-per-user-prompt.zip).
   You could also wait for the next release, but I’m not sure when that will be.
 * You can also avoid the issue by logging in directly at [http://your-site.com/wp-login.php](http://your-site.com/wp-login.php),
   instead of visiting [http://your-site.com/wp-admin/](http://your-site.com/wp-admin/)(
   which redirects you to the custom login page).
 *  [smith234](https://wordpress.org/support/users/smith234/)
 * (@smith234)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/doesnt-work-on-website/#post-6189237)
 * That doesn’t fix the white page the dev version. After logining in with user 
   name and password I get to google screen I enter the code and click enter it 
   goes to white page.
 *  Plugin Author [Ian Dunn](https://wordpress.org/support/users/iandunn/)
 * (@iandunn)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/doesnt-work-on-website/#post-6189238)
 * That sounds like a different problem than the one that logkz reported. His white
   screen happened before reaching the screen that prompts for the authentication
   code.
 * Could you please start a new thread, and include more details? The most helpful
   thing would be to get the relevant log entry from your PHP error logs. Look for
   something that mentions a “fatal error”.
 * If you’re not sure how to find that, your hosting company should be able to find
   it for you.
 * You can also try temporarily disabling all other plugins, and switching to one
   of the default themes, then test if it still happens. If it doesn’t, then the
   problem is likely caused by a conflict with one of those plugins/themes, so turn
   re-activate things one-by-one until you find the one that causes the problem,
   and let me know what it is.
 *  [smith234](https://wordpress.org/support/users/smith234/)
 * (@smith234)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/doesnt-work-on-website/#post-6189239)
 * I just wanted to report the problem. All I know is that it goes to a white screen
   after typing code in. It sounded to me like a similar problem that the other 
   person has.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Doesn't work on Website’ is closed to new replies.

 * ![](https://ps.w.org/google-authenticator-per-user-prompt/assets/icon-128x128.
   png?rev=1152546)
 * [Per User Prompt for Google Authenticator](https://wordpress.org/plugins/google-authenticator-per-user-prompt/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-authenticator-per-user-prompt/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-authenticator-per-user-prompt/)
 * [Active Topics](https://wordpress.org/support/plugin/google-authenticator-per-user-prompt/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-authenticator-per-user-prompt/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-authenticator-per-user-prompt/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [smith234](https://wordpress.org/support/users/smith234/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/doesnt-work-on-website/#post-6189239)
 * Status: resolved