Support » Plugin: Google Authenticator - Per User Prompt » Doesn't work on Website

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Ian Dunn

    (@iandunn)

    There was a conflict with that plugin, because it moves the login process outside of wp-login.php, so a few functions that GAPUP uses were no longer available. That’s fixed in r1172900.

    To get the fix, you should upgrade to the latest development version by manually installing the zip file.You could also wait for the next release, but I’m not sure when that will be.

    You can also avoid the issue by logging in directly at http://your-site.com/wp-login.php, instead of visiting http://your-site.com/wp-admin/ (which redirects you to the custom login page).

    smith234

    (@smith234)

    That doesn’t fix the white page the dev version. After logining in with user name and password I get to google screen I enter the code and click enter it goes to white page.

    Plugin Author Ian Dunn

    (@iandunn)

    That sounds like a different problem than the one that logkz reported. His white screen happened before reaching the screen that prompts for the authentication code.

    Could you please start a new thread, and include more details? The most helpful thing would be to get the relevant log entry from your PHP error logs. Look for something that mentions a “fatal error”.

    If you’re not sure how to find that, your hosting company should be able to find it for you.

    You can also try temporarily disabling all other plugins, and switching to one of the default themes, then test if it still happens. If it doesn’t, then the problem is likely caused by a conflict with one of those plugins/themes, so turn re-activate things one-by-one until you find the one that causes the problem, and let me know what it is.

    smith234

    (@smith234)

    I just wanted to report the problem. All I know is that it goes to a white screen after typing code in. It sounded to me like a similar problem that the other person has.

Viewing 4 replies - 1 through 4 (of 4 total)
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