Doesn’t work on Siteground hosting due to sever-level security rule

I noticed that the images, CSS, and JS files were not loading properly (had 403 error) in the admin page for this plugin for my sites on Siteground hosting, so I contacted Siteground. Long story short, they have a security rule which blocks the WP Help directory due to a previous security issue. Although the plugin will technically still work, the images and formatting will be messed up, and you can’t save your preference settings. If you get on chat with SG and get a ticket created, a senior dev can disable this security setting to get WP Help to work properly, but it’s kind of a big pain.

• This topic was modified 1 month, 2 weeks ago by Brian Shim.