Doesn’t work on ipad

  • Resolved C Green

    (@cgreen177)


    2 years, 6 months ago

    The widget doesn’t work on an ipad

    1. carousel doesn’t scroll
    2. Can’t click on arrows
    3. Google badge doesn’t display (See screenshot https://imgur.com/a/rtRbsWI)

    Works fine on android.

    All wordpress and plugins are latest versions on this site. Tested on ipad 9th Gen using safari and chrome with the same results.

    I have no caching enabled on this site

    • This topic was modified 2 years, 6 months ago by C Green.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter C Green

    (@cgreen177)

    2 years, 6 months ago

    Edge on safari is slightly worse – no star ratings showing in the reviews and no ‘G’ for google showing either

    Plugin Support Szilveszter from Trustindex

    (@szlifkaszilveszter28)

    2 years, 6 months ago

    Hi @cgreen177!

    We checked your website on a few ipads and tit worked on them. Could you perhaps clear cache and reload the page?

    Feel free to write us, if you need any assistance,

    Trustindex

    Plugin Support liditrudex

    (@liditrudex)

    2 years, 6 months ago

    Let us know if you need any further help!

    Thread Starter C Green

    (@cgreen177)

    2 years, 6 months ago

    Hi lidia sorry for not getting back to you – I did try what you suggested and it made no difference at all. However I have just retested today and it looks fine on multiple sites / browsers …. very odd. Thanks for your help (and patience)

    Plugin Support liditrudex

    (@liditrudex)

    2 years, 6 months ago

    Great! Thanks for letting us know!

Viewing 5 replies - 1 through 5 (of 5 total)

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