Title: Doesn’t work on certain browsers
Last modified: June 20, 2023

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# Doesn’t work on certain browsers

 *  Resolved [xuann](https://wordpress.org/support/users/xuann/)
 * (@xuann)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-on-certain-browsers/)
 * Not sure when this issue started (everything worked perfectly previously). Works
   on Chrome (laptop) and Safari (iPhone mobile), but doesn’t work on Safari (laptop)
   and Firefox (laptop). On these 2, it just immediately blinks to the target instead
   of scrolling to it.
    -  This topic was modified 2 years, 11 months ago by [xuann](https://wordpress.org/support/users/xuann/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdoesnt-work-on-certain-browsers%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [xuann](https://wordpress.org/support/users/xuann/)
 * (@xuann)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-on-certain-browsers/#post-16834661)
 * Upon further testing, it works on Safari and Firefox but only after a long page-
   loading time. Marking as resolved because not a big issue.
 *  Plugin Author [malihu](https://wordpress.org/support/users/malihu/)
 * (@malihu)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-on-certain-browsers/#post-16835272)
 * Hi,
 * Indeed, smooth scrolling works only when the page is fully loaded, i.e. when 
   all page elements and images are completely loaded. This is by design and it’s
   the only way for smooth scrolling to work correctly, meaning scroll to the correct
   place.
 * This is because every time a new image is loaded, it “pushes” the content below
   it further down, according to the image’s height. So unless all images are loaded,
   the page targets positions are not fully set.
 * Hope this makes sense.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Doesn’t work on certain browsers’ is closed to new replies.

 * ![](https://ps.w.org/page-scroll-to-id/assets/icon-256x256.png?rev=1401043)
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 * 2 replies
 * 2 participants
 * Last reply from: [malihu](https://wordpress.org/support/users/malihu/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-on-certain-browsers/#post-16835272)
 * Status: resolved