Support » Plugin: WooCommerce PayPal Pro Payment Gateway » Poor communication via website, insufficient info about plugin cost with paypal.

  • beckseden

    (@beckseden)


    I am changing my review from one star (when I thought the plugin didn’t work and when no-one had replied to my contact via their website) to reflect my updated experience with this developer / plugin. I actually don’t know if it works because it turns out you have to pay rather a lot per month with paypal to use this plugin, and my turnover does not support that yet.

    However, I can say that the developer did not reply to emails via their website which is a little frustrating as communication is very important. I eventually got into contact via wordpress.org. This rating reflects the lack of communication and the lack of information regarding the need to pay a premium to paypal to use this plugin. I will be happy to change it one day when I can afford to use this plug in and it works excellently.

    • This topic was modified 1 year ago by beckseden. Reason: Update
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, sorry to hear about your issue. However the developers did reply to your support thread but you never replied back.

    Kind regards

    beckseden

    (@beckseden)

    HI. Oh I didn’t get any notification about it! I will respond now. Thank you.

    beckseden

    (@beckseden)

    Ah yes – It’s all coming back to me now. Yes, I did respond. Then I spoke to Paypal and it was going to cost me a lot for them to activate it, and since I’m still very small, i was unable to afford it.

    Actually, I was referring to a more recent email that no-one responded to. They still haven’t responded. It’s obviously better to try to get support on wordpress.org. Thanks. I’ll deactivate it so it doesn’t happen again.

    • This reply was modified 1 year ago by beckseden.
    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, thank you for replying back. I was thinking that perhaps you might like to consider changing your 1 star review. After all the plugin does work.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)
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