Doesn’t work – no options available - [Popups for Divi] Review | WordPress.org

dmhiggins2
(@dmhiggins2)

4 months, 3 weeks ago

I installed this, followed all instructions. Nothing appears according to the user guides/videos. There’s no ‘Popups for Divi’ WordPress menu items, nothing appears in the visual editor and there’s no options that appears when you edit a page, (and yes I have the latest WordPress version 6.2 and all plugins are updated. Obviously doesn’t work with the lastest WP version. I should’ve taken notice of how it said it wasn’t tested with the latest version of WordPress but it showed that it was last updated 2 months ago so I presumed it would be ok.

The only indication that it was installed was a prompt to review, so here I am haha.. 1 star!

Viewing 1 replies (of 1 total)

Plugin Support Rohit
(@mrrohitbhardwaj)

4 months, 3 weeks ago

Hi @dmhiggins2,

I’m sorry to hear that you could not locate/create popups with the “Popups for Divi” plugin. I will be happy to assist you and resolve your issue.

You can follow our knowledge base guide; “A step-by-step guide on creating your first Popup in Popups for Divi.”
See here: https://divimode.com/knowledge-base/video-create-your-first-popup/

You can also follow our knowledge base guide, “How to Create a Popup inside a Divi Page.”
See here: https://divimode.com/knowledge-base/how-to-create-a-popup-inside-a-divi-page/

You can try reinstalling the plugin to confirm if there is still an issue. If you encounter any issues, you can reach us on our support forum by describing your issue and sharing your site URL.

I hope this information helps. Please do not hesitate to ask any further questions. Thank you.

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Last activity: 4 months, 3 weeks ago

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