Hi @daynese1,
Can you check the general settings of Badge Position on the product page again? Pls kindly remember not to hide it. https://www.screencast.com/t/KiCcF200WLz
If you set up the position of the badge on the product page but it still doesn’t work on the product page, there might be an incompatibility with your theme and other plugins which causes the error.
You can checked our demo to see that plugin works normally on both product page and archive page
In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.
– Create a full backup of your site and keep it in a safe place.
– Updates all active plugins on your site to the latest versions, and so do WooCommerce and WordPress.
– Switch the theme on your site to the WPClever theme.
– Deactivate all other plugins, except for WooCommerce & our plugin.
– Check the front-end behavior.
Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site that has caused this, you can find that out by deactivating plugins one by one to find the culprit.
Regards,
Hi @miemie,
I followed the given steps and found that the incompatibility in my case was with Elementor Pro. Is it possible for you developers to make the plugin compatible with Elementor?
I’ve already looked for several ways to display image badges for custom taxonomies of products and the only way I got it was with your plugin. But it has this incompatibility issue on the Product Page.
If the developers could solve this issue it would be perfect! And I would buy the pro version of the plugin.
Regards,
Yes! Please make it compatible with elementor pro and I too would buy the pro version! Hope my message gets read.
