Support » Plugin: Advanced Sidebar Menu » Doesn’t work in sidebar on Chrome or Firefox but does with Edge

  • Resolved cbhtcomputers


    Doesn’t appear in sidebar using Chrome or Firefox, but does appear in Microsoft Edge.

    Does work in pages on all three browsers.

    Tried different sidebar widgets with same results (advanced sidebar pages, enhanced text with shortcode, text with shortcode)

    WordPress 5.4.2 using Twenty-Twenty child theme (sidebar is at bottom in this theme above the footer)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor OnPoint Plugins


    Hello cbhtcomputers,

    I took a quick look at the page you provided and it appears no sidebar is rendering at all. I tried in Edge with the same result. If you are seeing the sidebar in some browsers it could be a page cache issue. Otherwise, the next thing to check is if the theme supports sidebars correctly.

    Hope this helps!

    Thread Starter cbhtcomputers


    With this theme, the sidebar is not on the sides but below the page content.

    I’ve cleared cache in worpdress and the browsers. I’m also using the new Edge.

    Sidebars are being rendered because the “Donate to Support…” and the image are part of the same sidebar.

    Thanks for the prompt response.

    I can send a page snip showing it in rendered in Edge if that would help if you send me an email address.

    Plugin Contributor OnPoint Plugins


    I am seeing a couple strange widget settings

    user-restriction-type: "1"
    type: 1

    Perhaps the widget is only showing to logged in users?

    Thread Starter cbhtcomputers


    You’re BRILLIANT!

    I missed that totally on the one I was testing with.

    Thanks and all is working well!

Viewing 4 replies - 1 through 4 (of 4 total)
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