Doesn’t work for me

  • Percipero

    (@sudwebdesign)


    4 years, 7 months ago

    I can’t get it to work on my live site but it’s working OK on staging and does the job well.

    Next I need to check WP ver and plugin conflicts!

    Thanks Akshay for your support!

    • This topic was modified 4 years, 1 month ago by Percipero.
    • This topic was modified 4 years, 1 month ago by Percipero.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Akshay Menariya

    (@akshay-menariya)

    4 years, 7 months ago

    Hi @sudwebdesign ,

    Could you please let me know the error that you got.

    Thanks,
    Akshay Menariya

    Plugin Author Akshay Menariya

    (@akshay-menariya)

    4 years, 2 months ago

    Hi @sudwebdesign ,

    Could you please update the plugin to the latest version and let me know if issue still exist.

    Thanks,
    Akshay Menariya

    Thread Starter Percipero

    (@sudwebdesign)

    4 years, 1 month ago

    Yes, I still get an error on my Live site – All I get is “Error in processing!”. I don’t have debugging enabled on the live site, so I cant check the debug log.

    On my system testing site it is now working.

    Thread Starter Percipero

    (@sudwebdesign)

    4 years, 1 month ago

    Could it be WP version. I’m still running 4.9.6 on my LIVE site.

    Plugin Author Akshay Menariya

    (@akshay-menariya)

    4 years, 1 month ago

    HI @sudwebdesign ,

    As you told it’s working for your other system so might be there is some configuration difference or other plugin is conflicts with it.

    The error “Error in processing!” is the JavaScript AJAX error it comes when AJAX doesn’t return success and comes to the error. Could you please open the Console and let me know what JS errors are there.

    Thanks,
    Akshay Menariya

    Thread Starter Percipero

    (@sudwebdesign)

    4 years, 1 month ago

    Yes, it could be a plugin. I’ll be migrating TEST->LIVE later today. Tomorrow, I’ll have an offline version of live I can test on.

    The Ajax error is:-
    error. textStatus: error errorThrown: jqXHR: {“readyState”:4,”responseText”:””,”responseJSON”:null,”status”:500,”statusText”:”error”}

    Plugin Author Akshay Menariya

    (@akshay-menariya)

    4 years, 1 month ago

    Hi @sudwebdesign ,

    Ok, so it’s currently working fine on staging (test) environment and not on live only ? Please confirm.

    Thanks,
    Akshay Menariya

    Thread Starter Percipero

    (@sudwebdesign)

    4 years, 1 month ago

    Yes

    Plugin Author Akshay Menariya

    (@akshay-menariya)

    4 years, 1 month ago

    HI @sudwebdesign

    Thanks for confirmation. It seems like it’s other plugin conflict or system requirement issue, not an issue from the plugin code end.

    After migration of test to live the issue will get resolved, Please let me know if issue will there so that we can fix it.

    Thanks,
    Akshay Menariya

Viewing 9 replies - 1 through 9 (of 9 total)
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