Support » Plugin: WebP Converter for Media » Doesn’t work for me

  • Unfortunately it doesn’t work for me. I get “”imagewebp” function is not available” error.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @mbogda,

    Thank you very much for your message. This means that your server probably does not have gd extension enabled.

    What is your PHP version?

    Can you check information about PHP’s configuration of your server (please use phpinfo() function)? Please check if you have such data there (please send me please screenshots):
    https://gbiorczyk.pl/webp-converter/gd.png
    https://gbiorczyk.pl/webp-converter/imagick.png

    Try to choose Imagick on settings page of plugin in WordPress admin panel (Settings -> WebP Converter -> Conversion method). You have such a possibility?

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Since version 1.0.2 of plugin (always check if you are using the latest version of plugin) you can directly check the configuration of your server in admin panel. The link to it can be found on the plugin’s settings page in the “We are waiting for your message” section or directly at the URL: /wp-admin/options-general.php?page=webpc_admin_page&action=server.

    Please check with particular attention to the selected settings:
    https://gbiorczyk.pl/webp-converter/serverinfo.png

    You do not need to have both gd andimagick extensions enabled – one of them is enough. If you do not have certain options or they are turned off, try to change the configuration of your server. If you can, please contact the support of your hosting. These extensions are natively available in PHP, so there should be no problem to enable or properly configure them.

    In addition, we recommend using PHP from version 7.1, but if you have 5.6 or higher it should also work.

    Is this to solve your issue? Can I help you further? I will be very happy if I helped!

    It still doesn’t work, neither in GD nor Imagick

    My server configuration below:

    gd
    GD Support enabled
    GD Version bundled (2.1.0 compatible)
    FreeType Support enabled
    FreeType Linkage with freetype
    FreeType Version 2.6.1
    GIF Read Support enabled
    GIF Create Support enabled
    JPEG Support enabled
    libJPEG Version 8
    PNG Support enabled
    libPNG Version 1.2.54
    WBMP Support enabled
    XBM Support enabled
    Directive Local Value Master Value
    gd.jpeg_ignore_warning 1 1
    imagick
    imagick module enabled
    imagick module version 3.4.3
    imagick classes Imagick, ImagickDraw, ImagickPixel, ImagickPixelIterator, ImagickKernel
    Imagick compiled with ImageMagick version ImageMagick 6.8.9-9 Q16 x86_64 2018-09-28 http://www.imagemagick.org
    Imagick using ImageMagick library version ImageMagick 6.8.9-9 Q16 x86_64 2018-09-28 http://www.imagemagick.org
    ImageMagick copyright Copyright (C) 1999-2014 ImageMagick Studio LLC
    ImageMagick release date 2018-09-28
    ImageMagick number of supported formats: 215
    ImageMagick supported formats 3FR, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FITS, FRACTAL, FTS, G3, GIF, GIF87, GRADIENT, GRAY, GROUP4, GV, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, ICB, ICO, ICON, INFO, INLINE, IPL, ISOBRL, JBG, JBIG, JNG, JNX, JPEG, JPG, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
    Directive Local Value Master Value
    imagick.locale_fix 0 0
    imagick.progress_monitor 0 0
    imagick.skip_version_check 0 0
    core
    PHP Version 7.3.0
    Directive Local Value Master Value
    allow_url_fopen On On
    allow_url_include Off Off
    arg_separator.input & &
    arg_separator.output & &
    auto_append_file no value no value
    auto_globals_jit On On
    auto_prepend_file no value no value
    browscap no value no value
    default_charset UTF-8 UTF-8
    default_mimetype text/html text/html
    disable_classes no value no value
    disable_functions no value no value
    display_errors On On
    display_startup_errors Off Off
    doc_root no value no value
    docref_ext no value no value
    docref_root no value no value
    enable_dl On On
    enable_post_data_reading On On
    error_append_string no value no value
    error_log no value no value
    error_prepend_string no value no value
    error_reporting 4983 22519
    expose_php Off Off
    extension_dir /usr/lib/php73/modules /usr/lib/php73/modules
    file_uploads On On
    hard_timeout 2 2
    highlight.comment #FF8000 #FF8000
    highlight.default #0000BB #0000BB
    highlight.html #000000 #000000
    highlight.keyword #007700 #007700
    highlight.string #DD0000 #DD0000
    html_errors On On
    ignore_repeated_errors Off Off
    ignore_repeated_source Off Off
    ignore_user_abort Off Off
    implicit_flush Off Off
    include_path .:/usr/share/php:/usr/share/pear .:/usr/share/php:/usr/share/pear
    input_encoding no value no value
    internal_encoding no value no value
    log_errors Off Off
    log_errors_max_len 1024 1024
    mail.add_x_header Off Off
    mail.force_extra_parameters no value no value
    mail.log no value no value
    max_execution_time 120 120
    max_file_uploads 64 64
    max_input_nesting_level 64 64
    max_input_time 600 600
    max_input_vars 1000 1000
    memory_limit 1024M 1024M
    open_basedir no value no value
    output_buffering no value no value
    output_encoding no value no value
    output_handler no value no value
    post_max_size 64M 64M
    precision 14 14
    realpath_cache_size 4096K 4096K
    realpath_cache_ttl 120 120
    register_argc_argv Off Off
    report_memleaks On On
    report_zend_debug On On
    request_order GP GP
    sendmail_from no value no value
    sendmail_path /usr/sbin/sendmail -t -i /usr/sbin/sendmail -t -i
    serialize_precision -1 -1
    short_open_tag On On
    SMTP localhost localhost
    smtp_port 25 25
    sys_temp_dir no value no value
    syslog.facility LOG_USER LOG_USER
    syslog.filter no-ctrl no-ctrl
    syslog.ident php php
    track_errors Off Off
    unserialize_callback_func no value no value
    upload_max_filesize 64M 64M
    upload_tmp_dir no value no value
    user_dir no value no value
    user_ini.cache_ttl 300 300
    user_ini.filename .user.ini .user.ini
    variables_order EGPCS EGPCS
    xmlrpc_error_number 0 0
    xmlrpc_errors Off Off
    zend.assertions -1 -1
    zend.detect_unicode On On
    zend.enable_gc On On
    zend.multibyte Off Off
    zend.script_encoding no value no value
    zend.signal_check Off Off

    • This reply was modified 4 months, 2 weeks ago by  mbogda.

    And one more info about the server, from other plugin:

    Result: Failure
    Message: Gd has been compiled without webp support.
    Conversion log:
    Converter set to: gd

    *WebP Convert 2.1.4* ignited.
    – PHP version: 7.3.0
    – Server software: Apache/2

    Gd converter ignited

    **Error: ** **Gd has been compiled without webp support.**

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @mbogda,

    Unfortunately your server does not support WebP for both gd andImagick.

    This is the recommended server configuration:
    https://gbiorczyk.pl/webp-converter/serverinfo.png

    Note the WebP Support value forgd extension and WEBP in ImageMagick support formats. In your configuration, these values are missing, and they are mandatory.

    Try to change the configuration of your server. If you can, please contact the support of your hosting.

    This plugin can not work when your server does not support WebP.

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @mbogda,

    Hello, did you manage to solve your problem? Can I ask you for some comment on your case?

    The answer from you is very important to me so that my technical support can be improved.

Viewing 6 replies - 1 through 6 (of 6 total)
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