Support » Plugin: Smash Balloon Social Post Feed » Doesn’t work for groups

  • Resolved trentone

    (@trentone)


    This plugin doesn’t work for groups as it says.

    Have you tried setting this up with on a smartphone ?

    I tried everything

    Gives this message (even tho i admin several groups) :

    “Facebook has not returned any groups for your user. It is only possible to display a feed from a group which you are either an admin or a member. Please note, if you are not an admin of the group then it is required that an admin add our app in the group settings in order to display a feed.

    Please either create or join a Facebook group and then follow the directions when connecting your account on this page.”

    —-

    And this error after you insert the shortcode :

    “Problem displaying Facebook posts.

    Error: No posts available for this Facebook ID
    Solution: See here for how to solve this error”

    —-

    Doesn’t work

    [ wordpress moderator note : @moderator please take me out of moderation list. it’s been several months now ]

    • This topic was modified 1 month, 1 week ago by trentone.
    • This topic was modified 1 month, 1 week ago by trentone.
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  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Volunteer

    Moderator note: Moved from reviews to support.

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @trentone,

    Thank you for reaching out to us for assistance. The plugin does work for groups and we do not have any users report this issue in general. We are happy to further assist you in detail here. Could you please contact us via our Support Form on our website here, including the System Info from the plugin’s Support tab?

    Many thanks,

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