Support » Plugin: WooCommerce Admin » Doesn’t work correctly

  • michaldybczak

    (@michaldybczak)


    The plugin doesn’t capture any orders and thus shows no data and is useless.

    I saw some info about analyzing the store data to show the admin content but it somehow was broken (I saw only white page) and then there is no way to trigger this action manually.

    So far this is merely an alpha plugin, a concept, but not usable at the moment.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Albert Juhé Lluveras

    (@aljullu)

    Thanks for testing WooCommerce Admin @michaldybczak. Could you give us some more information to help us find the source of the issue?

    – Which version of WordPress, WooCommerce and WooCommerce Admin have you installed?

    – Which browser and version do you use?

    In order to get reports show data, you need to run the import tool under Analytics > Settings > Import Historical Data and click Start. You will need your server to automatically run Scheduled Actions. In order to know if they are running, you can go to WooCommerce > Status > Scheduled Actions > Pending and verify there are no import tasks there. If there are, you can run them manually. In order for them to be run automatically, you will need to contact your server provider, since it’s probably an issue with the server setup.

    adrienm

    (@adrienm)

    And what do we do if the Start button is inactive and the page reports: “Status: Nothing To Import”? I’ve been seeing nothing but a dashboard full of placeholders and spinning discs since it was installed.

    michaldybczak

    (@michaldybczak)

    Sorry Albert, just noticed your reply here. Unfortunately, I uninstalled the extension so I can’t test it anymore. I used the latest WordPress, Firefox and Chrome.
    The thing is, if something is not working right away, I don’t have time to figure it out, especially if this is not core functionality. It would be nice to have it but it’s not essential.

Viewing 3 replies - 1 through 3 (of 3 total)
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