Title: Doesn&#039;t work and no support: Edit works now
Last modified: September 2, 2016

---

# Doesn't work and no support: Edit works now

 *  [mvenkat](https://wordpress.org/support/users/mvenkat/)
 * (@mvenkat)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-and-no-support/)
 * Plugin does not work as advertised. When asking for support nobody responds.
 * Edit:
    Took a couple days and a negative review to get a response but after I
   got a response the author was very responsive and effective at troubleshooting.
   As he notes below the plugin needs SOAP, installing SOAP fixed the problems.

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Zack Katz](https://wordpress.org/support/users/katzwebdesign/)
 * (@katzwebdesign)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-and-no-support/#post-7772528)
 * This issue was because [@mvenkat](https://wordpress.org/support/users/mvenkat/)
   didn’t have SOAP enabled. The plugin requires SOAP. Version 1.3.5 now shows a
   notification.

Viewing 1 replies (of 1 total)

The topic ‘Doesn't work and no support: Edit works now’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/marketo_545272.svg)
 * [Marketo Gravity Forms Add-on](https://wordpress.org/plugins/marketo/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/marketo/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/marketo/)
 * [Active Topics](https://wordpress.org/support/plugin/marketo/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/marketo/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/marketo/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Zack Katz](https://wordpress.org/support/users/katzwebdesign/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/doesnt-work-and-no-support/#post-7772528)