Title: Doesn't work after update
Last modified: August 21, 2016

---

# Doesn't work after update

 *  Resolved [Editorie](https://wordpress.org/support/users/cengize16/)
 * (@cengize16)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-after-update-2/)
 * After the last update ( 6.18.0.1 )of NGFB Open Graph+ doesn’t work anymore on
   Facebook debugging. Before I updated the plugin did it work very good.
 * [http://wordpress.org/plugins/nextgen-facebook/](http://wordpress.org/plugins/nextgen-facebook/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [JS Morisset](https://wordpress.org/support/users/jsmoriss/)
 * (@jsmoriss)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-after-update-2/#post-4418725)
 * Have you read the sticky titled “PLEASE READ BEFORE POSTING ABOUT AN ISSUE”?
 * I would need at least a URL to an example page…
 * js.
 *  Thread Starter [Editorie](https://wordpress.org/support/users/cengize16/)
 * (@cengize16)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-after-update-2/#post-4418730)
 * Yes I’ve read it.
 * Example : [http://teksasavrupa.com/inegolspor-maci-biletleri/](http://teksasavrupa.com/inegolspor-maci-biletleri/)
 * I didn’t realy understood the errors in the debugging page.
 *  Plugin Author [JS Morisset](https://wordpress.org/support/users/jsmoriss/)
 * (@jsmoriss)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-after-update-2/#post-4418740)
 * The debugger output is fairly descriptive:
 * > Circular Redirect Path Circular redirect path detected (see ‘Redirect Path’
   > section for details).
   >  original [http://teksasavrupa.com/inegolspor-maci-biletleri/](http://teksasavrupa.com/inegolspor-maci-biletleri/)
   > og:url [http://teksasavrupa.com/index.php/inegolspor-maci-biletleri/](http://teksasavrupa.com/index.php/inegolspor-maci-biletleri/)
   > 301 [http://teksasavrupa.com/inegolspor-maci-biletleri/](http://teksasavrupa.com/inegolspor-maci-biletleri/)
 * You should have your web guy fix that.
 * You’re also missing an image. Make sure your images are large enough, or update
   the Image Dimensions settings. Have you read the Changelog?
 * [http://wordpress.org/plugins/nextgen-facebook/changelog/](http://wordpress.org/plugins/nextgen-facebook/changelog/)
 * > Please note that this version now applies the ‘Ignore Small Images’ option 
   > to WordPress Media Library images as well. Make sure your original images in
   > the WordPress Media Library are larger than the Image Dimensions you’ve chosen
   > on the Open Graph+ General settings page, or these images may be ignored / 
   > rejected for being too small.
 * If you need additional info, you’ll need to turn on debug mode.
 * js.
 *  Thread Starter [Editorie](https://wordpress.org/support/users/cengize16/)
 * (@cengize16)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-after-update-2/#post-4418741)
 * The problem is after the update when I debbug any new page for facebook sharing
   the photo didn’t appear as usual like before the update.
 * I checked the Add Hidden Debug Info at the advanced page.
 *  Thread Starter [Editorie](https://wordpress.org/support/users/cengize16/)
 * (@cengize16)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-after-update-2/#post-4418743)
 * Thank you for your help I wil try my best .
 *  Plugin Author [JS Morisset](https://wordpress.org/support/users/jsmoriss/)
 * (@jsmoriss)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-after-update-2/#post-4418744)
 * So you didn’t read the Changelog, or the part I quoted…
 *     ```
       NgfbMedia                 :: get_attachment_image_src : image_downsize() = http://teksasavrupa.com/wp-content/uploads/2013/08/Bilett.png (650x442)
       	NgfbMedia                 :: get_attachment_image_src : ngfb-open-graph size not defined in the image meta
       	NgfbMedia                 :: get_attachment_image_src : original meta sizes 650x442 smaller than ngfb-open-graph 1200x630 - fetching "full" image size attributes
       	NgfbMedia                 :: get_attachment_image_src : image_downsize() = http://teksasavrupa.com/wp-content/uploads/2013/08/Bilett.png (650x442)
       	NgfbMedia                 :: get_attachment_image_src : exiting early: returned image dimensions are smaller than (1200x630, cropped true)
       ```
   
 * Closing this ticket since this is a configuration issue.
 * js.
 *  Plugin Author [JS Morisset](https://wordpress.org/support/users/jsmoriss/)
 * (@jsmoriss)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-after-update-2/#post-4418748)
 * FYI – Your original image in the Media Library is 650×442. The Open Graph+ Image
   Dimensions are larger than this, so the image was rejected.
 * js.
 *  Thread Starter [Editorie](https://wordpress.org/support/users/cengize16/)
 * (@cengize16)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-after-update-2/#post-4418772)
 * Againt thank you very much,
 * Have a nice day

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Doesn't work after update’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/nextgen-facebook_f2c17e.svg)
 * [NextGEN Facebook](https://wordpress.org/plugins/nextgen-facebook/)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-facebook/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-facebook/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-facebook/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-facebook/reviews/)

 * 8 replies
 * 2 participants
 * Last reply from: [Editorie](https://wordpress.org/support/users/cengize16/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/doesnt-work-after-update-2/#post-4418772)
 * Status: resolved