Support » Plugin: 404page - your smart custom 404 error page » doesn’t work after page level >1

Viewing 7 replies - 1 through 7 (of 7 total)
  • I noticed that any page with an extension like https://dom-noi.ru/sitemap.xml follows to Nginx 404 page.
    But https://dom-noi.ru/sitemap – is processed correctly.

    I forgot to tell that I use Avada theme.

    • This reply was modified 8 months, 2 weeks ago by palansher.

    Almost same problem.

    For me the 404 plugin is not working on the first level: https://www.consultport.com/aa but it does work on a further level: https://www.consultport.com/aa/bbb

    Worth mentioning that the pluggin works perfectly when WPML is deactivated and I use Avada theme.

    Any solutions? Thank you 🙂

    >Worth mentioning that the pluggin works perfectly when WPML is deactivated

    by the way: I have not WPML plugin installed.

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    I’m sorry you’re having problems with the plugin. Unfortunately I’m not able to reproduce those problems. Everything works fine on my testing machine. So please follow this checklist https://wordpress.org/support/topic/please-read-this-before-posting-a-new-topic/ and let me know about the results. If you can find the reason, I hope, I’m able to fix it.

    Regards,
    Peter

    palansher

    (@palansher)

    Hi, Peter!

    Following to your checklist I
    1) changed the theme to twenty seventeen
    2) disabled all plugins except yours (404page)

    The results are the same:

    If I test any unexisting page with some extention (“.html”)
    like https://dom-noi.ru/pomoshch/donation.html,
    I get default Nginx 404 page: https://i.imgur.com/xJfsaG4.png

    But pages
    https://dom-noi.ru/pomoshch/donation.html/
    https://dom-noi.ru/pomoshch/donation
    lead to the correct 404 page (by plugin).

    What info I need to provide or what test I need to pass more?

    regards,
    Vladimir

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    Hi Vladimir,

    please deactivate the 404page plugin and check if the default Nginx 404 page is also shown without the 404page plugin active. I suspect that the problem is caused by a Nginx configuration and not by my plugin.

    Regards,
    Peter

    palansher

    (@palansher)

    Hello Peter!
    While plugin disabled:

    https://dom-noi.ru/pomoshch/donation.html/
    https://i.imgur.com/2eySZf0.png

    https://dom-noi.ru/pomoshch/donation
    https://i.imgur.com/VXZaY39.png

    https://dom-noi.ru/nonexistent-path
    https://i.imgur.com/WyxldI0.png

    https://dom-noi.ru/nonexistent-file.jpg
    https://i.imgur.com/a9Noa2F.png

    For any case, the sysinfo:

    
    ### wp-core ###
    
    version: 5.3.2
    site_language: ru_RU
    user_language: en_US
    timezone: +03:00
    permalink: /%postname%/
    https_status: true
    user_registration: 0
    default_comment_status: closed
    multisite: false
    user_count: 9
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /var/www/sites/dom/html
    wordpress_size: 308.23 MB (323204402 bytes)
    uploads_path: /var/www/sites/dom/html/wp-content/uploads
    uploads_size: 795.99 MB (834654258 bytes)
    themes_path: /var/www/sites/dom/html/wp-content/themes
    themes_size: 50.67 MB (53129179 bytes)
    plugins_path: /var/www/sites/dom/html/wp-content/plugins
    plugins_size: 90.33 MB (94722569 bytes)
    database_size: 56.22 MB (58949632 bytes)
    total_size: 1.27 GB (1364660040 bytes)
    
    ### wp-active-theme ###
    
    name: Avada Child (Avada-Child-Theme)
    version: 1.0.0
    author: ThemeFusion
    author_website: https://theme-fusion.com
    parent_theme: Avada (Avada)
    theme_features: fusion-builder-options, title-tag, automatic-feed-links, custom-header, custom-background, woocommerce, wc-product-gallery-slider, wc-product-gallery-lightbox, post-formats, post-thumbnails, fusion-builder-demos, menus, align-wide, wp-block-styles, editor-styles, editor-font-sizes, widgets
    theme_path: /var/www/sites/dom/html/wp-content/themes/Avada-Child-Theme
    
    ### wp-parent-theme ###
    
    name: Avada (Avada)
    version: 6.1.2
    author: ThemeFusion
    author_website: http://themeforest.net/user/ThemeFusion
    theme_path: /var/www/sites/dom/html/wp-content/themes/Avada
    
    ### wp-themes-inactive (5) ###
    
    Avada: version: 6.1.2, author: ThemeFusion
    Twenty Nineteen: version: 1.4, author: the WordPress team
    Twenty Seventeen: version: 2.2, author: the WordPress team
    Twenty Sixteen: version: 2.0, author: the WordPress team
    Twenty Twenty: version: 1.1, author: the WordPress team
    
    ### wp-plugins-active (22) ###
    
    404page - your smart custom 404 error page: version: 11.2.0, author: Peter Raschendorfer
    Autoptimize: version: 2.6.1, author: Frank Goossens (futtta)
    Broken Link Checker: version: 1.11.10, author: ManageWP
    Classic Editor: version: 1.5, author: WordPress Contributors
    Contact Form 7: version: 5.1.6, author: Takayuki Miyoshi
    Contact Form CFDB7: version: 1.2.4.8, author: Arshid
    Crop Thumbnails: version: 1.2.6, author: Volkmar Kantor
    Cyr-To-Lat: version: 4.3.2, author: Sergey Biryukov, Mikhail Kobzarev, Igor Gergel
    Duplicate Post: version: 3.2.4, author: Enrico Battocchi
    Fusion Builder: version: 2.1.2, author: ThemeFusion
    Fusion Core: version: 4.1.2, author: ThemeFusion
    Google Tag Manager for WordPress: version: 1.11.2, author: Thomas Geiger
    Media Library Assistant: version: 2.81, author: David Lingren
    Nginx Cache: version: 1.0.4, author: Till Krüss
    Phoenix Media Rename: version: 1.3.4, author: crossi72
    Post SMTP: version: 2.0.6, author: Yehuda Hassine
    Redirection: version: 4.6.1, author: John Godley
    Regenerate Thumbnails: version: 3.1.2, author: Alex Mills (Viper007Bond)
    WebP Express: version: 0.17.2, author: Bjørn Rosell
    WP-Optimize - Clean, Compress, Cache: version: 3.0.15, author: David Anderson, Ruhani Rabin, Team Updraft
    Yandex.Metrica Counter: version: 1.4.1, author: Alexander Semikashev
    Yoast SEO: version: 12.7.1, author: Team Yoast
    
    ### wp-plugins-inactive (11) ###
    
    Display Posts: version: 3.0.2, author: Bill Erickson
    Font Awesome: version: 4.0.0-rc13, author: Font Awesome
    GUI for List Category Posts: version: 1.0.1, author: Klemens Starybrat
    List category posts: version: 0.81, author: Fernando Briano
    Page-list: version: 5.2, author: webvitaly
    Really Simple SSL: version: 3.2.7, author: Rogier Lankhorst, Mark Wolters
    Redis Object Cache: version: 1.5.5, author: Till Krüss
    Search & Replace: version: 3.2.1, author: Inpsyde GmbH
    TinyMCE Advanced: version: 5.3.0, author: Andrew Ozz
    What The File: version: 1.5.4, author: Never5
    WP Migrate DB: version: 1.0.11, author: Delicious Brains
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_GD
    imagick_module_version: Not available
    imagemagick_version: Not available
    gd_version: 2.2.5
    ghostscript_version: not available
    
    ### wp-server ###
    
    server_architecture: Linux 4.15.0-72-generic x86_64
    httpd_software: nginx/1.16.1
    php_version: 7.3.12-1+ubuntu18.04.1+deb.sury.org+1 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 5000
    time_limit: 300
    memory_limit: 512M
    max_input_time: 300
    upload_max_size: 256M
    php_post_max_size: 256M
    curl_version: 7.58.0 OpenSSL/1.1.1d
    suhosin: false
    imagick_availability: false
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 8.0.18
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $
    
    ### wp-constants ###
    
    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /var/www/sites/dom/html/wp-content
    WP_PLUGIN_DIR: /var/www/sites/dom/html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: false
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    
    
Viewing 7 replies - 1 through 7 (of 7 total)
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