Title: Doesn't work Last modified: September 3, 2016 --- # Doesn't work * [Killasonna](https://wordpress.org/support/users/killasonna/) * (@killasonna) * [11 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-805/) * This plugin does not appear to work. I clicked back-up button and it said it was backing up. Except it never stopped. Most interesting is that it did not ask me what to back up or where to store it. Also, when you try to email yourself, a box pops up requiring you to upgrade. What nonsense. So I’m removing the plugin and searching for something else. Viewing 1 replies (of 1 total) * Plugin Author [Sygnoos](https://wordpress.org/support/users/sygnoos/) * (@sygnoos) * [11 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-805/#post-7913806) * Dear user, there are more than 74.6 million sites depend on WordPress and it means that there are 74.6 million servers with different configurations. Of course, it is not possible immediately satisfy all the demands. But we try to do our best so that our product has a good quality and will not depend on your system and configuration. * Answering your question about what to back up, we have a section that you have probably not noticed. Please, read the section “other notes” in our plugin’s page. Currently all back ups store locally with a download option. Soon we will come up with an update so that you will be able to store your back ups inside cloud stores like Dropbox. * We will be glad to solve the above mentioned problem. Please, contact with us: [support@sygnoos.com](https://wordpress.org/support/topic/doesnt-work-805/support@sygnoos.com?output_format=md). Our specialists will do their best to help you. And we will appreciate if you review your comment/rating. * Best regards, Sygnoos Team Viewing 1 replies (of 1 total) The topic ‘Doesn't work’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/backup-wp_7a727e.svg) * [Backup](https://wordpress.org/plugins/backup-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup-wp/) * [Active Topics](https://wordpress.org/support/plugin/backup-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup-wp/reviews/) * 1 reply * 2 participants * Last reply from: [Sygnoos](https://wordpress.org/support/users/sygnoos/) * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/doesnt-work-805/#post-7913806)