Title: Doesn't Work
Last modified: August 21, 2016

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# Doesn't Work

 *  Resolved [victor145](https://wordpress.org/support/users/victor145/)
 * (@victor145)
 * [12 years ago](https://wordpress.org/support/topic/doesnt-work-538/)
 * Hi,
 * I’m trying to use your plugin “Product Add-Ons” for Jigoshop.
 * When I click on “+Add New Product Add-on”, it takes me to the top of the page
   and nothing comes up under “Product Add-Ons” – just the same link (“+Add New 
   Product Add-on”) remains…no additional options/settings to configure.
 * Can you help me troubleshoot what the problem might be?
 * Jigoshop Version: 1.8.1, WordPress Version: 3.8.1
 * [https://wordpress.org/plugins/jigoshop-product-addons/](https://wordpress.org/plugins/jigoshop-product-addons/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [OptArt](https://wordpress.org/support/users/optart/)
 * (@optart)
 * [12 years ago](https://wordpress.org/support/topic/doesnt-work-538/#post-4739933)
 * Hi Victor,
    Thank you for using our plugin! It seems to be javascript error caused
   by other plugin/theme. Please check by disabling other plugins and switching 
   to default theme or – if you know how – by checking your console for errors. 
   In case it won’t help, feel free to contact us via [contact@optart.biz](https://wordpress.org/support/topic/doesnt-work-538/contact@optart.biz?output_format=md)(
   we’d need login details to verify that on your installation)
 *  [OptArt](https://wordpress.org/support/users/optart/)
 * (@optart)
 * [12 years ago](https://wordpress.org/support/topic/doesnt-work-538/#post-4740024)
 * solved – issue with other plugin

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Doesn't Work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/jigoshop-product-addons_3e544e.svg)
 * [Jigoshop Product Addons](https://wordpress.org/plugins/jigoshop-product-addons/)
 * [Support Threads](https://wordpress.org/support/plugin/jigoshop-product-addons/)
 * [Active Topics](https://wordpress.org/support/plugin/jigoshop-product-addons/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jigoshop-product-addons/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jigoshop-product-addons/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [OptArt](https://wordpress.org/support/users/optart/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/doesnt-work-538/#post-4740024)
 * Status: resolved