Title: Doesn’t work
Last modified: January 21, 2026

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# Doesn’t work

 *  [anakinlaroche1977](https://wordpress.org/support/users/anakinlaroche1977/)
 * (@anakinlaroche1977)
 * [2 months, 4 weeks ago](https://wordpress.org/support/topic/doesnt-work-3267/)
 * Stuck on “confirm your business location”. Button doesn’t advance and it’s not
   the WP or plugin conflicts.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Thu P. a11n](https://wordpress.org/support/users/thup90/)
 * (@thup90)
 * [2 months, 4 weeks ago](https://wordpress.org/support/topic/doesnt-work-3267/#post-18793287)
 * Hi [@anakinlaroche1977](https://wordpress.org/support/users/anakinlaroche1977/)—
   thanks for flagging this. I know it’s frustrating to get stuck at the very first
   setup step.
 * This issue is usually caused by the site’s configurations or Square account setup,
   rather than a bug. The **“Confirm your business location”** screen pulls your
   Locations directly from Square. If the button won’t move forward, it’s usually
   because Square isn’t returning an eligible/active location, or your site can’t
   complete the request.
 * Here are a few things to check:
    1. **Confirm the Square location is eligible**
 *  - In your Square dashboard, make sure the location you want is **Active** and
      that **card processing is enabled** for it.
    - Also, confirm your Square account onboarding is fully completed, and you’re
      the **owner** of that location.
 *  2. **Rule out a browser-side blocker**
 *  - Try the connection again in an **incognito/private** window.
    - Temporarily disable **ad blockers / privacy extensions**, and try a different
      browser.
 *  3. **Rule out server/firewall/caching interference**
 *  - If you’re using a security/firewall plugin (or host WAF), temporarily disable
      it and try again.
    - In **WooCommerce → Status**, confirm your site has a working **SSL certificate**
      and that **cURL** is available (Square needs this to talk to their API).
 * More information can be found in the [Setup and Configuration of the WooCommerce Square Extension](https://woocommerce.com/document/woocommerce-square/setup-and-configuration-of-the-woocommerce-square/)
   documentation.
 * If you still need help, feel free to [create a support forum thread](https://wordpress.org/plugins/woocommerce-square/)
   so we can take a closer look at your site’s setup and help further.

Viewing 1 replies (of 1 total)

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 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
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 * 1 reply
 * 2 participants
 * Last reply from: [Thu P. a11n](https://wordpress.org/support/users/thup90/)
 * Last activity: [2 months, 4 weeks ago](https://wordpress.org/support/topic/doesnt-work-3267/#post-18793287)