Plugin Author
Ciprian
(@butterflymedia)
Please submit a support ticket and I’ll help you. You are doing something wrong, as the plugin is 100% working.
Feedback is a gift. You’re free to reach out and follow up if you’d like, but the review will remain.
Plugin Author
Ciprian
(@butterflymedia)
Note: This seems to be a malicious review. The plugin is working 100%.
I understand that receiving critical feedback can be tough. It’s hard to make a better product, and better documentation, if you’re not willing to hear what users of your product are saying. I hope you take the time to consider what I’ve shared and strive to make both the product and the documentation better. This will be my last response. Take care!
Plugin Author
Ciprian
(@butterflymedia)
You have never raised a ticket to address the issue. The plugin documentation is detailed enough for such a simple plugin. You have never said anything before posting this rating. I always listen to everything my users are saying, but you said nothing.
Again, this feels like a malicious review. I don’t know you personally, and I don’t know the reason for this.
@butterflymedia Note that a prior support request is not required for a reviewer, nor is lack of one indicative of anything untoward.
Plugin Author
Ciprian
(@butterflymedia)
I know it’s not required, but it’s also not fair.
I can hear my Mom saying “Life is not fair.” She was right.
Plugin Author
Ciprian
(@butterflymedia)
@moderator True.
To anyone reading this lengthy exchange, note that the plugin is working 100%. Please report any issues in the Support Threads.
