Support » Plugin: Gravity Forms Block Email Domains » Doesn’t work

  • I set the spammer email addresses into the field, Gravity Form still lets them through. Plugin does NOT Work.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Amber Hinds

    (@alh0319)

    Hi @brandyqk did you set an email address (like xyz@gmail.com) or a domain (gmail.com)?

    This plugin is not intended to block specific email addresses. It’s intended to block entire domains. If you enter an email address it will not work because it’s only checking the domain for a match, not the entire email address.

    Thread Starter brandyqk

    (@brandyqk)

    I’m trying to block these two spammers. See link to screenshot. I tried filling out the Contact Us form with their email addresses, the error message doesn’t show. It goes directly to the “Thank you” page instead.

    https://www.calicomarketing.com/example.png

    • This reply was modified 3 months, 3 weeks ago by brandyqk.
    Plugin Contributor Amber Hinds

    (@alh0319)

    What you’re doing will not work because it’s not the intent of the plugin. It’s not set up to block email addresses. It only blocks domains.

    Most people use this plugin to force people to only use business email addresses. For example, if you wanted to stop all people with gmail.com email addresses from filling out your form, you would put gmail.com in the field where you have entered email addresses and it will stop all gmail.com emails from being accepted.

    If you’re having trouble with spam, I recommend trying the Gravity Forms Zero Spam plugin. It works really well and all you have to do is activate it (no settings).

    We would really appreciate it if you could revise your rating of our plugin since it’s inaccurate. Thank you!! 😊

    @brandyqk

    Your rating is irrelevant and very misleading to what the plugin does for other users that want to give it a try.

    If you spent at least a few seconds and read the plugin’s description and have a glance at the screenshots attached, you should see that its main function is to block email domains, not individual email addresses.

    I had to install the plugin myself to see if it works or not, and eventually, it does.

    The very least that you can do is revise your review to avoid other people from wrong assumptions about the plugin’s main functionality.

    retrovertigo

    (@retrovertigo)

    @brandyqk agreeing with @jinox – it would help others if you would adjust your rating. It is clearly stated that it “Block Email Domains” not email addresses.
    That it is not doing what you thought it would – should not lead to a 1-star rating for the developer(s).

Viewing 5 replies - 1 through 5 (of 5 total)
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