Support » Plugin: Product Reviews Import Export for WooCommerce » Doesn’t work

Doesn’t work

  • walacky

    (@walacky)


    1 year, 7 months ago

    The plugin doesn’t work, there is no possibility to set up a product which I want to attach to…
    It only generate unassociated anonim reviews which do not appear anywhere :/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author webtoffee

    (@webtoffee)

    1 year, 7 months ago

    Hi @walacky,

    To attach a review to a product, you may specify its product ID in the comment_post_id column of the importing CSV. To imports its user, specify the email address of the user in comment_author_email column.

    You can export an existing review and use the CSV as a reference. Here is a screenshot of a sample CSV. If you require any further assistance, kindly reach us via support link here.

    walacky

    (@walacky)

    1 year, 7 months ago

    Hi @webtoffee,

    I’ve specified the product ID in the comment_post_id column, but the review still unassociated ..
    (i’ ve also imported all the customers from the old site – who left the comments – although no change is made)

    What could be the problem?

    Thanks in advance!

    Plugin Author webtoffee

    (@webtoffee)

    1 year, 7 months ago

    Hi,

    Kindly verify that the product exists in the site with the same ID. Please reach us via support link here so that we can help you further.

Viewing 3 replies - 1 through 3 (of 3 total)
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