• The plugin doesn’t work, there is no possibility to set up a product which I want to attach to…
    It only generate unassociated anonim reviews which do not appear anywhere :/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author webtoffee

    (@webtoffee)

    Hi @walacky,

    To attach a review to a product, you may specify its product ID in the comment_post_id column of the importing CSV. To imports its user, specify the email address of the user in comment_author_email column.

    You can export an existing review and use the CSV as a reference. Here is a screenshot of a sample CSV. If you require any further assistance, kindly reach us via support link here.

    Hi @webtoffee,

    I’ve specified the product ID in the comment_post_id column, but the review still unassociated ..
    (i’ ve also imported all the customers from the old site – who left the comments – although no change is made)

    What could be the problem?

    Thanks in advance!

    Plugin Author webtoffee

    (@webtoffee)

    Hi,

    Kindly verify that the product exists in the site with the same ID. Please reach us via support link here so that we can help you further.

Viewing 3 replies - 1 through 3 (of 3 total)
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