Support » Plugin: Hustle Marketing, Social Share, Email Opt-in Form, and Popup Plugin » Doesn’t Work, in my theme, but it’s a great plugin

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  • Plugin Author jdailey

    (@jdailey)

    Sorry to hear you are having a problem getting Hustle to work on your site. I do not see a support topic started for your issue. Could you provide some feedback so we can improve the user experience? I look forward to your reply.

    Hi!

    I’m trying “CREATE NEW CUSTOM CONTENT MODULE”,
    I filled the Name, content and in Display Settings, I enabled pop-up without conditions (for all), Trigger immediately. I saved and clicked in “finish setup”, but not show the pop-up in the pages.

    I tryed add shortcode in widgets, but not worked, too.

    some other configuration must be done?

    Plugin Author jdailey

    (@jdailey)

    Thank you for the follow-up information! I used your instructions to create a Pop-up using Custom Content. Could you check to make sure the Pop-up actually activated when you saved it.

    If it did activate could you check for a conflict with your theme or another plugin. You can do this by switching to one of the default themes and seeing if the Pop-up displays. For the plugins, just deactivate the other plugins and if Hustle works reactivate the other plugins until you find the conflict.

    If you would like, you can share your URL so we can take a closer look at the page. Thank you again for following up.

    I tried disabling the plugins, but it did not work. The problem was the themes, I tested with two themes purchased (my own and a client website) and none worked: /

    But with the theme Twenty Seventeen worked normally.

    Sorry for the confusion, and thanks for the help. =)

    Plugin Author jdailey

    (@jdailey)

    Thank you for testing and providing feedback!

Viewing 5 replies - 1 through 5 (of 5 total)
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