Title: Doesn’t work
Last modified: December 7, 2016

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# Doesn’t work

 *  [imkane](https://wordpress.org/support/users/imkane/)
 * (@imkane)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/doesnt-work-1416/)
 * We filled out the “Sendy URL” and “Mailer List Name” fields here:
    /wp-admin/
   admin.php?page=wc-settings&tab=integration&section=idt-woo-sendy-subscription
 * And since then we’ve received a new WooCommerce order, but not user was subscribed
   to our Sendy list.
 * What happens if Sendy has multiple Brands? How does the plugin know which Brand
   to use?

Viewing 1 replies (of 1 total)

 *  Thread Starter [imkane](https://wordpress.org/support/users/imkane/)
 * (@imkane)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/doesnt-work-1416/#post-8540813)
 * Sorry, I was wrong, the problem was that the “Sendy Mailer List Name” field isn’t
   supposed to be the NAME of the List, it’s the unique ID, something weird like
   B9FzxW5VwCgSq3IL9rRRBg.
 * Perhaps that field label should be updated with a more useful name and tooltip?

Viewing 1 replies (of 1 total)

The topic ‘Doesn’t work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woo-sendy-subscriptions.svg)
 * [Woo Sendy Subscriptions](https://wordpress.org/plugins/woo-sendy-subscriptions/)
 * [Support Threads](https://wordpress.org/support/plugin/woo-sendy-subscriptions/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-sendy-subscriptions/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-sendy-subscriptions/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-sendy-subscriptions/reviews/)

## Tags

 * [sendy](https://wordpress.org/support/topic-tag/sendy/)

 * 1 reply
 * 1 participant
 * Last reply from: [imkane](https://wordpress.org/support/users/imkane/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/doesnt-work-1416/#post-8540813)
 * Status: not resolved