Doesn’t sync products since the last updates

  • kukiman

    (@kukiman)


    3 years, 10 months ago

    Since their team started doing new updates “migrating to more secure connection”, sync/resync doesnt work at all, there is no chance of changing the catalogue automatically, it just doesnt work. No matter if I change the product, if I change price, name, variations – it doesn’t update my Facebook Catalogue. Right now the plugin seems useless

Viewing 1 replies (of 1 total)
  • SkyVerge

    (@skyverge)

    3 years, 10 months ago

    Hey @kukiman,

    So sorry for the troubles you’ve encountered with the plugin since we made some changes. More are on their way to ensure a more secure (and reliable!) synchronization experience.

    If you’d like to open up a support request with us here with a System Status, we’ll be happy to look into this with you:

    https://skyverge.com/contact/

    You can grab the system status by going to:

    WooCommerce > Status and clicking on Get system report.

    That said, I hope you’ll keep an eye on the updates even if you don’t reach out to us for support, as we do expect some substantial improvements in the next few weeks.

    Thanks so much,

    Julie 🙂
    SkyVerge

Viewing 1 replies (of 1 total)
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