• This plug in does not work on mobile pages.
    which is wild because most people use their mobiles for sharing.
    also it is crazy that they have no share function to Instagram stories or Instagram messenger.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Heateor Support

    (@heateor)

    Are you using an AMP plugin? This plugin is compatible with the official AMP plugin. Instagram doesn’t have an API yet to allow sharing. Let me know the URL of the website where you are using the plugin with the plugin active, if you want me to look into the issue.

    Thread Starter jacobdekker

    (@jacobdekker)

    So I have to get another plug in to make this one work for mobile?

    Thread Starter jacobdekker

    (@jacobdekker)

    Also I don’t want to use AMP because it has a bad track record with ruing the styles of the page once installed. I don’t want to go through that whole process again.

    If there is no way to use your plug in on mobile without another plugin then I will find a different plug in.

    Plugin Author Heateor Support

    (@heateor)

    I can see this plugin is not active at your website at the moment. If you activate it, I would be able to check what’s wrong with the social share icons in the mobile screen.

    Thread Starter jacobdekker

    (@jacobdekker)

    https://jacobdekkerbakes.com/how-sourdough-is-made/
    I am trying to make it work for posts only so here is the best URL
    I have activated it. It would seem to not be working for both desktop and mobile now.

    Plugin Author Heateor Support

    (@heateor)

    No, the plugin is not active.

    Thread Starter jacobdekker

    (@jacobdekker)

    It says it is active on my side.
    I have activated the plug in. set it to posts and enabled both the static top & bottom share bar + the floating share bar.

    Plugin Author Heateor Support

    (@heateor)

    Please clear website cache if you are using a plugin for the same so that share icons can load for the visitors as well.

    Thread Starter jacobdekker

    (@jacobdekker)

    I have cleared the cache but there is no change.

    Plugin Author Heateor Support

    (@heateor)

    It means, you don’t want to activate the plugin 🙂

    Thread Starter jacobdekker

    (@jacobdekker)

    But I do want to activate the plugin…..
    I have set it up. It works in the back end it just doesn’t work for visitors….
    I have cleared the cache that still doesn’t help.
    So how do I make it work on the front end of the website?

Viewing 11 replies - 1 through 11 (of 11 total)
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