Support » Plugin: Page scroll to id » doesn’t sroll to id when coming from a different page

  • Resolved pierrehansen

    (@pierrehansen)


    Hi,
    thanks for your plugin which I use a lot!

    I’m running into issues on a site lately. I have a link in my navigation which links to an id “book” (“book” = section at the bottom of the homepage). That link is hardcoded like this href=”domain.de#book”. The plugin is doing his job without any problem when I am on “domain.de”.

    Now when I try to reach the id from a different page it doesn’t work for some reason. The id flashes up shortly in the address bar but only “domain.de” is being opened (without scrolling). On other websites I had it working (your plugin usually takes me first to “domain.de” an then scrolls to “book”)

    I tried the usual routine, disabling plugins e.t.c.

    Do you have any idea what could cause this?

    Many thanks!

    Best regards
    Pierre Hansen

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author malihu

    (@malihu)

    Hello,

    I can’t see the plugin being activated in your page. Is “Page scroll to id” installed/activated?

    Thread Starter pierrehansen

    (@pierrehansen)

    Thanks for your reply,
    now it is activated. I deactivated it because ELementor does also some of the job.
    Thanks!

    Plugin Author malihu

    (@malihu)

    I just checked your page. You have a link button (“mehr Infos”) that seem to cause the issue with “Page scroll to id”. Try excluding this button from being handled by the plugin.

    Go to “Page scroll to id” settings and add the link button selector in excluded selectors. At the end of the “selectors are excluded” field, add a comma and the button selector:

    , a[href*='#elementor-action']

    Save changes and test your page.

    Let me know

    Plugin Author malihu

    (@malihu)

    Also, check this guide for proper plugin settings when using “Page scroll to id” with the Elementor page builder:

    http://manos.malihu.gr/page-scroll-to-id-elementor-guide/

    Thread Starter pierrehansen

    (@pierrehansen)

    Fantastic. Thanks! It’s working now! Many thanks again…

    Plugin Author malihu

    (@malihu)

    You’re welcome 🙂
    Marking this as resolved.

Viewing 6 replies - 1 through 6 (of 6 total)
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