• Resolved Vasili D.

    (@vasilidimov)


    Hello! There is another point, the video does not show on Apple devices: macbook, iphone, ipad. Can this be solved?

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Martin Valchev

    (@martinvalchev)

    If possible more information, for the safari browser you mean that it is not visible, at least there I see a problem. The video is visible on an iPhone on Chrome. If possible more information and I will fix it

    Thread Starter Vasili D.

    (@vasilidimov)

    The problem is in the Safari browser, the video does not play there – white background.

    Plugin Author Martin Valchev

    (@martinvalchev)

    Hello there is a new version 1.12 update to it. The video is now previewed on the Safari browser. Please give me feedback after updating if the problem is gone for you

    Thread Starter Vasili D.

    (@vasilidimov)

    Hello, Martin. Thank you, the video appeared in the Safari browser, but there’s another thing – it doesn’t play automatically.

    Plugin Author Martin Valchev

    (@martinvalchev)

    Yes the autoplay feature for Safari is not working. Because Safari does not support it in the plugin page in the FAQ section I have described it. For more information, you can search on the official Safari website.

    I’m glad we solved the problem. I hope if you have time and desire to write a review for the plugin. Thank you

    Thread Starter Vasili D.

    (@vasilidimov)

    Thank you for the clarification. I will definitely write a review.

    Thread Starter Vasili D.

    (@vasilidimov)

    Here: darkrain.store/product/kn/, I noticed that the video plays automatically in the Safari browser. How could they achieve this? The website is also on WordPress. Thanks in advance for your response.

    Plugin Author Martin Valchev

    (@martinvalchev)

    As far as I can tell, it’s a custom development. They replace the gallery with the slider library for a while.

    In future updates I might consider fixing the autoplay issue, but I can’t promise and commit to a time frame

    Thread Starter Vasili D.

    (@vasilidimov)

    It would be great to solve this as well. Because if the video control parameters are hidden, the video playback icon is absent, and it is not possible to start the video 🙁

    Plugin Author Martin Valchev

    (@martinvalchev)

    yes i saw that problem now – i’ll look into it thanks

    Plugin Author Martin Valchev

    (@martinvalchev)

    Hi, try version 1.13

    Thread Starter Vasili D.

    (@vasilidimov)

    Hello. Martin, everything is working perfectly. Thank you for your promptness!

    Plugin Author Martin Valchev

    (@martinvalchev)

    Thanks for the feedback too, I’d appreciate it if you could leave a rating for the plugin

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Doesn’t show video on Apple devices’ is closed to new replies.