Title: Doesn’t show the steps
Last modified: November 19, 2020

---

# Doesn’t show the steps

 *  Resolved [ovchal](https://wordpress.org/support/users/ovchal/)
 * (@ovchal)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/doesnt-show-the-steps/)
 * Why Doesn’t show the steps with plugin active?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdoesnt-show-the-steps%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [SilkyPress](https://wordpress.org/support/users/diana_burduja/)
 * (@diana_burduja)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/doesnt-show-the-steps/#post-13682062)
 * Is the plugin currently activated? I don’t see any sign of the plugin being active
   on the checkout page.
 * Maybe there is a conflict with another plugin. Could you try deactivating other
   plugins one by one until you find the multi-step checkout plugin working? Let
   me know which plugin breaks it, so I can investigate further the issue.
 *  Thread Starter [ovchal](https://wordpress.org/support/users/ovchal/)
 * (@ovchal)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/doesnt-show-the-steps/#post-13682206)
 * Plugin was not active
 * Now activated – step doesn’t show
 *  Plugin Author [SilkyPress](https://wordpress.org/support/users/diana_burduja/)
 * (@diana_burduja)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/doesnt-show-the-steps/#post-13682505)
 * The plugin’s CSS and JS are loaded correctly, but the HTML template isn’t taken
   from the multi-step checkout plugin.
 * Would you please try my recommendation about trying to deactivate other plugins
   one by one until you find that the multi-step checkout plugin starts working?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Doesn’t show the steps’ is closed to new replies.

 * ![](https://ps.w.org/wp-multi-step-checkout/assets/icon.svg?rev=1783907)
 * [Multi-Step Checkout for WooCommerce](https://wordpress.org/plugins/wp-multi-step-checkout/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-multi-step-checkout/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-multi-step-checkout/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-multi-step-checkout/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-multi-step-checkout/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-multi-step-checkout/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [SilkyPress](https://wordpress.org/support/users/diana_burduja/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/doesnt-show-the-steps/#post-13682505)
 * Status: resolved