Support » Plugin: Smash Balloon Social Post Feed » Doesn’t show photos or videos

  • wpdezinr01


    Went through all the trouble of setting this up only to find you have to pay for the PRO version to show photos and videos. Most social media feeds do that, expected this one to also. It does say at the bottom of the description that you need the Pro version for that, my bad for not reading all the way down.

    • This topic was modified 2 weeks, 6 days ago by wpdezinr01.
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  • Plugin Author smashballoon


    Hi @wpdezinr01,

    I apologize for any inconvenience. We try to make it clear right at the beginning of the plugin description that this free plugin allows you to display text and links from Facebook posts but the Pro version is required to display photos and videos (please see this screenshot). We try to make this obvious upfront to avoid the issue you mentioned.

    Due to the amount of time required to support and maintain a plugin based on the ever-changing Facebook platform we have to offer a Pro version and reserve some features for that, otherwise we unfortunately wouldn’t be able to dedicate the time and effort required to supporting and keeping this free plugin up to date.

    I apologize again for any inconvenience, just let me know if you have any other feedback at all!


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