This is a theme restriction. Please contact your theme developer.
I am the theme developer. How do you mean the theme is restricting it? I dont see the facebook comment markup anywhere in the html source. the plugin should at-least display that. correct?
I have same problem also. Only comments text showing as result.
Someone found a way to fix this issue?
I am having the exact same issue- after the post it only shows
Comments
Comment
AFAIK the App ID is set up correctly and I’ve tried the two namespace checkboxes. What could be the limitation imposed by my theme? I made it from scratch.
Thank you, I love your plugins and recommend TwitterFeedPro to my clients all the time!
Cooper
Well I wrote the post 1 month ago, and still I have no idea how to solve the problem. There is another addon that I can use with the same features?
I am having the same issue here. What can we do?
I think we should just wait for an answer… nothing else we can do 🙁
Well just an update: if I visit the article with Safari I can comment with Facebook, doesn’t work with Firefox though
Someone can confirm that?
Yes, it seems like a problem with Firefox. With Google Chrome it works fine.
Dear developers, could you please fix that problem? The comment window is not shown when using Firefox.
Is this is working in some browsers and not others then this will be a browser issue. Please try with the same browser on another machine.
@Towfiki – 99% of the time this issue is caused by theme development not adding in the necessary hooks such as adding wp_head() and language attributes to the HTML source.
Alex, thanks for the clarification, but I just checked again, the theme has both wp_head added to the header, where it should be and necessary language attributes.
Then this will be a browser issue…
After confiming that I had the wp_head hook and language attributes in place, the plugin still wasnt working for me on any browsers… Then on the 3door’s site I noticed this:
Facebook Javascript SDK:
In the plugin, this is inserted just before </body>. Technically, it is best to insert this directly after <body>, changing YOUR_APP_ID to your App ID:
<div id=”fb-root”></div>
<script>(function(d, s, id) {
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) {return;}
js = d.createElement(s); js.id = id;
js.src = “//connect.facebook.net/en_US/all.js#xfbml=1&appId=YOUR_APP_ID”;
fjs.parentNode.insertBefore(js, fjs);
}(document, ‘script’, ‘facebook-jssdk’));</script>ent.getElementById(‘fb-root’).appendChild(e);
}());
</script>
The wording originally led me to believe this wasn’t necessary for some reason, and there is some sort of typo at the end which farted some javascript text on to the page, but after I tidied that up, the plugin started working! Hope this helps someone…
Thanks for the cool plugin Alex…
No problem. Unfortunately there is no WordPress hook for this which is why it has to be done manually sometimes. Once there’s the available hook the plugin will be updated to reflect it
