Support » Plugin: Contact Form 7 » Doesn’t send emails

  • I’ve been using Contact Form 7 on many web sites, but very often it just stop sending emails, and it is hard to debug and fix. The worst thing is that you don’t even know it’s not working and you lose clients. I decided to use another email form, because this one is not reliable.

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  • Hello @alex381,

    Most of the time the problems with mails are not caused by Contact Form 7, but by a misconfiguration of your server or incompatibility with some other plugin. I use this plugin myself in dozens of sites and I have never had problems. Some friends have had problems with servers where it was required to set up SMTP. The easiest way I know to do this is to use Easy WP SMTP.

    However, I recommend that you install Flamingo, to avoid losing message. This plugin allows you to save your messages in the database, in case you have problems with receiving emails. If you do, remember to configure it to Save submitted messages with Flamingo if you change the default form tag names for your-subject, your-name, and your-email.

    If you are a Telegram user, you could also install and configure Contact Form 7 + Telegram to receive the messages directly on your phone. I use it and it works great.

    I know your frustration, I’ve had it myself with other plugins, but many times it’s configuration problems. Give it a second chance and you will surely make your forms work great… and remember to re-rate the plugin if you succeed in solving your problem :D.

    Best regards,
    Yordan.

    Hello Yordan, thank you for response. Before I wrote review, I’ve tried everything I found in help and on other web sites. I know that problem is between SMTP server and this plugin. Server configuration is OK. Other plugin works without any configuration.

    CF7 plugin works for some time, and then stops without leting you know. That’s a big problem. I simply can’t trust it any more. Waiting for a new version that includes this fix.

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