Title: doesn’t send
Last modified: November 28, 2017

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# doesn’t send

 *  Resolved [Aspodelk](https://wordpress.org/support/users/aspodelk/)
 * (@aspodelk)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/doesnt-send-2/)
 * Hi
    The form is normally shown, configurated for sending mail to info[at]maisons-
   eugie.com with a succefful message. But it doesn’t send or show anything, and
   even after having installed and succefully tested the “wp mail smtp” plugin. 
   So … help? Otherwise I’ll have to look for another form plugin. Regards
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdoesnt-send-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [huge-it-support-1](https://wordpress.org/support/users/huge-it-support-1/)
 * (@huge-it-support-1)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/doesnt-send-2/#post-9729016)
 * Dear Aspodelk,
 * Thanks for contacting us. Please do the following and inform me of your results:
   
   1) check if your administrator email is correct 2) check your spam folder 3) 
   check if you don’t get emails in all submissions 4) check your SMTP settings(
   Create a new user in WordPress and see if you are getting and auto-message to
   the email which was written when creating a new user)
 * We will wait for your results.
    Thanks
 *  Thread Starter [Aspodelk](https://wordpress.org/support/users/aspodelk/)
 * (@aspodelk)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/doesnt-send-2/#post-9729330)
 * Hi again (happy to read you so fast…)
    unfortunatly, 1) checked but no change
   2) nothing in the spam folder 2) I tried the form with only the required fields:
   no change at all 4) done and autmatic message received So?
 *  [huge-it-support-1](https://wordpress.org/support/users/huge-it-support-1/)
 * (@huge-it-support-1)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/doesnt-send-2/#post-9732939)
 * Dear Aspodelk,
 * Thanks for your feedback.
    May we kindly ask you to inform which version of the
   plugin do you use? Is it the latest 1.4.9? If no, please, update the plugin and
   check if the issue exists or not.
 * We will wait for your results
 * Thanks
 *  Thread Starter [Aspodelk](https://wordpress.org/support/users/aspodelk/)
 * (@aspodelk)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/doesnt-send-2/#post-9733714)
 * Hi,
    You may kindly ask … but sadly it is the latest 1.4.9 version. I had to 
   move in the footer a fiew calls for scripts, you may see it in the source by 
   yourself, for speed insights matters. Perhaps it’s the cause of the problem, 
   but if it is not rapidely solved, I’ll have to install another plugin, sorry 
   to have to write it. Regards
 *  [huge-it-support-1](https://wordpress.org/support/users/huge-it-support-1/)
 * (@huge-it-support-1)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/doesnt-send-2/#post-9736305)
 * Dear Aspodelk,
 * We are begging your pardon for the inconvenience you have faced
    Seems that you
   have already replaced the plugin with another one, thus we cannot check it at
   this stage. We will be glad to check if you revert it back.
 * Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘doesn’t send’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [huge-it-support-1](https://wordpress.org/support/users/huge-it-support-1/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/doesnt-send-2/#post-9736305)
 * Status: resolved