Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nick Diego

    (@ndiego)

    Hi @blakemhampson,

    I’m sincerely sorry you are experiencing issues with Block Visibility. I would like to try and identify the issue and resolve it for you. If you would be willing, are you be able to tell me which control you were using to hide the block (i.e. Screen Size, Date & Time, User Role, etc.)? A link to the webpage with the offending block would also be great in helping me diagnose the issue.

    As I am sure you can understand, reviews here on WordPress.org are extremely important. If there is a way to fix this issue and amend your experience with Block Visibility, I would love to do so. 🙏

    I look forward to hearing from you.

    Best,
    Nick

    Thread Starter blakemhampson

    (@blakemhampson)

    Hi Nick,

    Happy to work with you to resolve the issue if possible. My email is blakemhampson (at) gmail (dot) com

    Let me know where you would like me to send the details

    Kind regards,
    Blake

    Plugin Author Nick Diego

    (@ndiego)

    My apologies for the delayed reply. I seem to have missed the notification from your last comment. Per the WordPress.org forum guidelines, we should keep the conversation regarding this review and corresponding issue here. It will also be helpful to have a public log should another user run into a similar problem with the plugin.

    So far in my testing, the visibility controls have been working as expected on iPhone 14. That said, there could be another issue at play. If you would be willing, are you be able to tell me which control you were using to hide the block (i.e. Screen Size, Date & Time, User Role, etc.)? A link to the webpage with the offending block would also be great in helping me diagnose the issue.

    Thank you for your time.

    Best,
    Nick

Viewing 3 replies - 1 through 3 (of 3 total)
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